Knowledgeable Officer with solid background in youth development. Proven ability to design and implement impactful programs that foster growth and positive behavior in young people. Demonstrated leadership and mentoring skills, coupled with strong ability to build rapport with youth and collaborate effectively with team members.
Overview
17
17
years of professional experience
Work History
Security Officer
Guardian Security
11.2024 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
DCFS Investigator
Department of Children and Family Services
01.2023 - 08.2023
Serves as Child protection Investigator
Prepares investigation reports for assessing validity of reports of allegations
Selects, summarizes and presents case material for transfer permanency caseworker or community agencies
Determines the need for and coordinates the placement of children in substitute care facilities
Attends multidisciplinary diagnostic and technical staff conferences to assess needed services
Transports clients when taking protective custody, when placing them in substitute care when changing placement location, transports clients to appointments(i.e, court hearings, medical appointments counseling sessions, police stations, etc and to necessitate the delivery of client services
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
Youth Development Specialist
Cook County Juvenile Temporary Detention Center (CCJTDC)
05.2013 - 01.2023
Closely provides direct and continuous supervision of JTDC residents in accordance with policy and procedure to promote a safe, secure, and humane environment for residents and staff.
Supervise around the clock structured and leisure activities of the residents, including preparing residents for various group and individual activities such as religious services, classes, recreational programs, and court hearings.
Monitor residents for changes in behavior that may indicate potential crisis situations in accordance with BMod and Network with internal resources to provide assistance
Address corrective actions to data issues (BMod Points and Behavior) and recommend improvement strategies
Utilize trainings, Policy & Producers, standards and experience to evaluate and interpret data and information
Provide input to the development of individualized service plans based on observation
Worked in development of Quality assurance documents with then Assistant Team Leader Isaacs
Custom Protection Officer
G4s Secure Solutions
01.2010 - 01.2013
Assist with caring for detained youths in accordance with policy and procedure for CCJTDC
Created and distributed pamphlet for youths for residents
Assisted with development of programming which include, life skills and development methods
Volunteered for various projects in accordance with policy and procedure
Provided audit reports on the Closed Circuit Television C-Cure system for quality assurance purposes, archived files, access control panel, daily report writing
Security Officer
ABM Security
01.2009 - 01.2010
Respond to emergency phone calls
Secure high-rise office building for safety and security infractions
Monitored Closed Circuit Television C-Cure system 24/7, archived files for data and compliance
Access control panel, providing access to outside and employees throughout building
Daily reporting, reported all activities 24/7 to control access and building compliance and maintain safety
Securing premises through foot patrol ensuring a safe environment, inputting data in computer, controlled fire panel, activating and deactivating alarms throughout facility, keeping logs for data analysis later
Education
Bachelor of Arts - Criminal Justice
Governors State University
Park Forest, IL
05-2012
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Superior customer service
Physical fitness
Surveillance
Emergency response
Access control
Complex Problem-solving
Relationship building and management
Conflict de-escalation
Conflict resolution techniques
Threat assessment
Visitor tracking
Electronic surveillance
Access control management
Crisis management
Emergency management
Dispatch
Investigation documentation
Workplace violence prevention
Reliability
Punctuality
Security camera monitoring
Timeline
Security Officer
Guardian Security
11.2024 - Current
DCFS Investigator
Department of Children and Family Services
01.2023 - 08.2023
Youth Development Specialist
Cook County Juvenile Temporary Detention Center (CCJTDC)
Certified Anesthesia Technologist & Technician at Advocate Christ Medical CenterCertified Anesthesia Technologist & Technician at Advocate Christ Medical Center