BRIANA ZAPATA
North Las Vegas
Summary
I excel best in an office organization and customer service, with experience in logistics, order processing. Proven ability to enhance productivity through effective electronic filing and data entry. Successfully trained new staff in order processing. Recognized for exceptional communication skills and shipping coordination, contributing to timely deliveries and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber Eats
Las Vegas, Nevada
10.2021 - Current
- Delivered food orders promptly to customers across various locations.
- Navigated efficiently using GPS and mobile applications for optimal routes.
- Communicated effectively with customers regarding order status and delivery times.
Crew Member
McDonalds
01.2018 - Current
- Collaborated with team members to optimize workflow during peak hours.
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment to streamline food preparation.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled cash transactions accurately, contributing to overall customer satisfaction.
Office Clerk
Neovia Logistics
01.2020 - 01.2021
- Managed document filing systems to facilitate swift access across departments.
- Maintained electronic and paper filing systems to enhance organization and accessibility.
- Assisted with data entry using specialized software for effective shipment tracking.
- Organized office space to enhance productivity for staff members.
- Processed incoming and outgoing mail to ensure timely departmental distribution.
- Maintained accurate inventory records and office supply levels for seamless operations.
Order Processor
Spacecraft Components
01.2019 - 01.2020
- Processed customer orders efficiently and accurately in a fast-paced environment.
- Adjusted inventory with inventory management software to enhance order accuracy.
- Prepared shipping documentation and billing for timely deliveries.
- Collaborated with shipping department to facilitate timely product delivery.
- Resolved order discrepancies through effective communication with team members.
- Assisted in training new staff on order processing procedures and systems.
Education
High School Diploma -
James A. Garfield High School
06-2017
Skills
- Office organization
- Customer service
- Mail processing
- Electronic filing
- Data entry
- Order processing
- Training assistance
- Shipping coordination
Timeline
Uber Driver
Uber Eats
10.2021 - Current
Office Clerk
Neovia Logistics
01.2020 - 01.2021
Order Processor
Spacecraft Components
01.2019 - 01.2020
Crew Member
McDonalds
01.2018 - Current
High School Diploma -
James A. Garfield High School