Briana Espinoza-Lopez
Chula Vista,CA
Summary
Driven Lead Sales Associate with proven success in leadership roles and sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
4
4
years of professional experience
Work History
Sales Lead
Pandora Jewelry
2021.06 - Current
- Used POS system to process sales, returns, online orders and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate
Marshalls
2020.11 - 2021.02
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
H&M Hennes & Mauritz
2020.08 - 2020.11
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Science - Nursing
Cerro Coso Community College
Ridgecrest, CAHigh School Diploma -
Southwest Senior High School
San Diego, CA06.2020
Skills
- Lead Generation Management
- Cash Handling and Reconciliation
- Bilingual (English & Spanish)
- POS Transactions
- Retail Effectiveness
- Engaging with Diverse Customers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Lead
Pandora Jewelry
2021.06 - Current
Sales Associate
Marshalls
2020.11 - 2021.02
Sales Associate
H&M Hennes & Mauritz
2020.08 - 2020.11
Associate of Science - Nursing
Cerro Coso Community College
High School Diploma -
Southwest Senior High School
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