Briana Michelle Glenn
Seattle,Washington
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Shipping and Receiving Specialist/Administrative Assistant
Pivotal Enterprises
Seattle, WA
02.2023 - 07.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
HT Talent
Seattle, WA
11.2022 - 01.2023
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Receptionist
Empowered Integrative Health Center
Monroe, Washington
10.2018 - 02.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization..
- Calculated billings and posted charges to accounts, reviewing charges with guests at checkout.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
Education
Juanita High School
2022
Associates Degree - undefined
Cascadia Community College
2022
Skills
- MS Office
- Conflict Resolution
- Able to Lift 50 Pound
- Active Listening
- Order Accuracy and Delivery
- Multitasking Abilities
- PPE Compliance
- Planning and Coordination
- Organization and Time Management
- Written Communication
Timeline
Shipping and Receiving Specialist/Administrative Assistant
Pivotal Enterprises
02.2023 - 07.2024
Administrative Assistant
HT Talent
11.2022 - 01.2023
Receptionist
Empowered Integrative Health Center
10.2018 - 02.2020
Juanita High School
Associates Degree - undefined
Cascadia Community College
Similar Profiles
Gaige PoynorGaige Poynor
Facility Engineer at Pivotal EnterprisesFacility Engineer at Pivotal Enterprises
NAVEEN JANNAVEEN JAN
Business Investment Consultant/Lead CSR at Pivotal Communities & Fine HomesBusiness Investment Consultant/Lead CSR at Pivotal Communities & Fine Homes
Kevan C SaundersKevan C Saunders
Feed Distributor at Pivotal FeedsFeed Distributor at Pivotal Feeds
Cristina VictorinoCristina Victorino
Lead Medical Assistant at Indigo Urgent CareLead Medical Assistant at Indigo Urgent Care
Olga RamirezOlga Ramirez
Registered Nurse – Medical-Surgical/Telemetry Unit at Harborview Medical CenterRegistered Nurse – Medical-Surgical/Telemetry Unit at Harborview Medical Center