Briand Welch
Atlanta,GA
Summary
Highly motivated with the desire to take on new challenges and learn new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Atlanta, GA
05.2022 - Current
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
Sales Service Rep. II
Safety-Kleen
Los Angeles, CA
08.2023 - 08.2024
- Created weekly reports on customer service performance metrics such as call wait times and resolution rates.
- Generated leads from existing accounts through cross-selling products or services.
- Followed up with leads and referrals to share pertinent sales information.
- Took special orders in person and over telephone, generating additional revenue every month.
Driver
Ecology
Los Angeles, CA
10.2022 - 08.2023
- Maintained accurate logs of vehicle inspections and repair status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Education
Master of Arts - Public Administration
Clark Atlanta University
Atlanta, GA08-2026
Bachelor of Arts - Sociology
Wichita State University
Wichita, KS05-2013
Skills
- Certification in Data Science R-Studio from Harvard University
- Certification in Data Science Visualization from Harvard University
- Class A Commercial drivers license (California)
- Class A Hazardous Material Endorsement
- Class A Tanker Endorsement
- Class A Double/Triple Trailer Endorsement
Timeline
Sales Service Rep. II
Safety-Kleen
08.2023 - 08.2024
Driver
Ecology
10.2022 - 08.2023
Sales Associate
The Home Depot Inc
05.2022 - Current
Master of Arts - Public Administration
Clark Atlanta University
Bachelor of Arts - Sociology
Wichita State University