BRIANDA SILVA
Livingston,NJ
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MSM Insurance Agency, Inc.
06.2021 - Current
- Answer calls, deliver messages to agents and greet customers.
- Calculated adjustments, premiums and refunds.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Notified insurance agents and accounting departments of policy cancellations and changes.
- Posted payments to accounts and maintained records.
Certified Nutritionist / Health Coach
Alive Wellness Center
05.2015 - Current
- Develop or coordinate fitness and wellness programs or services
- Organize and oversee health screenings, such as flu, mammography, blood pressure, and cholesterol screenings
- Recommend or approve new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs
- Respond to customer, public, or media requests for information about wellness programs or services
- Develop marketing campaigns to promote healthy lifestyle or participation in fitness and wellness programs
- Provide individual support or counseling in general wellness or nutrition.
- Coached more then 500 clients by developing health goals and action plans
Receptionist
Brazilian Sugaring Wax
01.2009 - 03.2014
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm clients consultations
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or public
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars.
Education
Completed coursework towards Nutrition -
UNIVERSIDADE CATÓLICA DE GOIÁS
Goiania, Goias01.1999
High School Diploma - undefined
COLÉGIO SÃO DOMINGOS
Goiania, Goias01.1997
Skills
- Fluent in Portuguese
- Advanced in Spanish
- Proficient in Adobe/Microsoft/Excel/Word
- Data Entry
Certification
- Certified Nutritionist
- Holistic Health Practitioner
- Health Coach
- Cosmetology
- Esthetician
- Phlebotomy
Personal Information
Title: Administrative Assistant
References
References available upon request
Timeline
Administrative Assistant
MSM Insurance Agency, Inc.
06.2021 - Current
Certified Nutritionist / Health Coach
Alive Wellness Center
05.2015 - Current
Receptionist
Brazilian Sugaring Wax
01.2009 - 03.2014
Completed coursework towards Nutrition -
UNIVERSIDADE CATÓLICA DE GOIÁS
High School Diploma - undefined
COLÉGIO SÃO DOMINGOS
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