Briani Flores
Miami
Summary
Professional hospitality worker, prepared to excel in high-energy environments. Skilled in customer service, multitasking, and maintaining positive atmosphere. Strong focus on team collaboration, flexibility, and achieving results. Reliable, personable, and adept at anticipating and fulfilling guest needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cocktail Server
Electric Lady
08.2024 - Current
Cocktail Waitress/Bottle Service/Bartender
Martini Bar Doral
01.2021 - Current
- Greet guests with specials of the night
- Give guests exceptional service with given orders
- Provide service in making drinks/cocktails
- Stay attentive to any guest
Server/Bartender
Twin Peaks
10.2022 - 02.2024
- Greet multiple parties of guests & give great service through out guests visit
- Train new hires in Server position
- Attend guests with exceptional service in a fast paced environment
Social Media Content Creator
Krave Nightclub
12.2022 - 08.2023
- Create content for marketing purposes
- Promote business for customer gain
Server
Miller's Ale House
03.2022 - 10.2022
- Greet guests and give great service through out visit
- Help restock restaurant inventory
Server
Longhorn Steakhouse
04.2021 - 11.2021
- Greet customers & give them great service through out visit
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times
Server/Hostess
Romano's Macaroni Grill
03.2018 - 01.2020
- Train new waiters and floor staff on guest service expectations, salety procedure proper food handling and restaurant protocols
- Delivered exceptional, friendly, and fast service
- Routinely cleaned table linens , table settings , glassware , windows , carpets, counters, floors , storage areas, and service refrigerators
Education
High school diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL06.2021
Skills
- Serving
- Sanitation
- Microsoft Word
- Guest relations
- Host/hostess experience
- Time management
- Organizational skills
- Retail Sales
- Upselling
- Basic math
- Sales
- Restaurant experience
- Microsoft Office
- Cash register
- Hospitality
- Food industry
- Food handling
- Customer service
- POS
- Cashiering
- Communication skills
- Microsoft Excel
- Food safety
- Cash handling
- OpenTable
Certification
- Driver's License
- Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cocktail Server
Electric Lady
08.2024 - Current
Social Media Content Creator
Krave Nightclub
12.2022 - 08.2023
Server/Bartender
Twin Peaks
10.2022 - 02.2024
Server
Miller's Ale House
03.2022 - 10.2022
Server
Longhorn Steakhouse
04.2021 - 11.2021
Cocktail Waitress/Bottle Service/Bartender
Martini Bar Doral
01.2021 - Current
Server/Hostess
Romano's Macaroni Grill
03.2018 - 01.2020
High school diploma -
Hialeah-Miami Lakes Senior High School
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