Brittney Garcia
Houston,TX
Summary
Experienced and customer-focused Server with over 7 years of experience in the hospitality industry. Skilled in providing exceptional service to guests, recommending menu items, and efficiently managing multiple tables in a fast-paced restaurant environment. Possess strong communication and interpersonal skills to build rapport with guests and ensure a positive dining experience. Proven track record of maximizing customer satisfaction and driving revenue growth through upselling and attention to detail. Eager to contribute to a team-oriented restaurant setting and deliver top-notch service to enhance overall dining experiences.
Overview
11
11
years of professional experience
Work History
Cocktail Server
Parkhouse
Houston, Texas
11.2025 - Current
- Provided exceptional customer service to enhance guest experiences.
- Delivered drinks and food promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of the bar area.
- Communicated with customers to take drink orders accurately.
- Maintained confidentiality of guest information and payment transactions.
Server
Daily Gather
Houston, Texas
01.2023 - Current
- Provide menu and recommend food and drink options based on customer queries
- Greet customers and offer seating options
- Check back to ensure customers are satisfied with all food items
- Described daily specials and recommended popular dishes on request
- Deliver menus to guests on arrival, take drink orders, and offer appetizer suggestions
Server
Landry's Inc.
Houston, Texas
08.2017 - 12.2022
- Collaborated with kitchen staff to ensure accurate and efficient order preparation
- Demonstrated strong knowledge of menu items, specials, and beverage offerings to provide recommendations to guests
- Handled cash and credit card transactions accurately and processed payments in a timely manner
- Maintained a clean and organized work area, including restocking supplies and cleaning tables
- Provided exceptional customer service by greeting and seating guests, taking orders, and ensuring timely delivery of food and beverages
Server/Host
Guadalajara Hacienda
Houston, Texas
07.2015 - 10.2017
- Greeted and seated guests in a friendly and efficient manner, enhancing overall dining experience
- Answered customer inquiries, provided menu recommendations, and ensured accurate order delivery
- Managed reservations, communicated effectively with kitchen staff, and maintained cleanliness of dining area
- Collaborated with team members to ensure timely service and high customer satisfaction levels
Education
High School Diploma -
Spring Woods High School
Houston, TXSkills
- Communication skills
- Serving
- Cash handling
- Host/hostess experience
- Sanitation
- Writing skills
- Customer service
- Computer skills
- Food service
- Time management
- Restaurant experience
Timeline
Cocktail Server
Parkhouse
11.2025 - Current
Server
Daily Gather
01.2023 - Current
Server
Landry's Inc.
08.2017 - 12.2022
Server/Host
Guadalajara Hacienda
07.2015 - 10.2017
High School Diploma -
Spring Woods High School