BRIANI GRIFFIN
Tulsa
Summary
Dynamic property management professional with a robust background in overseeing multiple commercial properties. Proven expertise in coordinating maintenance, leasing, and financial activities to ensure seamless operations and exceptional tenant satisfaction. Recognized for fostering strong team collaboration and demonstrating adaptability to evolving industry challenges. Committed to driving operational excellence and enhancing the tenant experience through strategic management practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
Price Edwards & Company
Tulsa, OK
03.2024 - Current
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns and facilitating effective communication to ensure high satisfaction.
- Implemented cost-saving measures while maintaining high service standards across properties.
- Oversaw property maintenance and vendor management for optimal performance.
- Developed and implemented budget strategies to maximize profitability across properties.
General Manager/Leasing
Ruffin Properties
Tulsa, OK
07.2021 - 03.2024
- Oversee all operations of 600,000 SF of commercial property. Organize all AP/AR activities. Collect rent and reconcile month-to-month. Handle daily maintenance issues and tenant complaints. Lease vacant space and market the properties. Creating an EOY reconciliation for CAM charges for each tenant. Build relationships with current and future tenants.
General Manager
Fox & Hound
Tulsa, OK
05.2021 - 07.2021
- Manage and oversee all functions of the restaurant and bar. Ensure guest satisfaction while still growing the profit margin. Manage all aspects of staffing including hiring, firing, and assist with growth. Estimate consumption, forecast requirements, and maintain inventory. Control costs and minimize waste until restaurant officially closed.
Real Estate Agent
Chinowth & Cohen
Broken Arrow, OK
12.2020 - 05.2021
- Promote sales and listings, create customer relationships, maintain company standards, create and maintain all contracts until the end.
Property Manager
Ruffin Properties
Tulsa, OK
02.2018 - 11.2020
- Organizing all AP/AR activities. Collecting rent and reconciling month-to-month. Handling daily maintenance issues and tenant complaints. Assist with leasing vacant space and marketing. Creating an EOY reconciliation for CAM charges for each tenant.
Human Resources
Tulsa Marriott Southern Hills
Tulsa, OK
07.2016 - 02.2018
- Maintain all personnel files and all incentive programs. Process all new hire, change of status, and terminations. Assist with end of month and end of year financials. Manage beverage and accounting inventory.
Assistant Manager
Hu Hot Mongolian Grill
Tulsa, OK
08.2015 - 07.2016
- Responsible for ordering, inventory and controlling all food and labor costs to meet management guidelines. Oversee training of all staff and ensure they are evaluated on a quarterly basis. Responsible for all marketing programs and ensuring staff is updated on all promotions. Support and promote a safety culture by adhering to corporate and health regulations.
Bar and Server Leader
Laffa/Cosmos Restaurant
Tulsa, OK
02.2015 - 08.2015
- Deliver an exceptional customer experience ensuring each order is complete and correct. Managed all customer requests, maintained a high degree of cleanliness and followed all safety protocols. Ensured each shift was properly trained and manned, responsible for monitoring guest satisfaction, issue resolution and reporting any unresolved issues to management.
Food and Beverage Dir/Sales Dir
Wyndham Hotel
Stillwater, OK
05.2013 - 01.2015
- Maintained and achieved a fine balance between food and beverage sales, labor costs and profit margin. Responsible for planning menus for the hotel, organizing events keeping within the client’s budget, managed and trained all staff establishing guidelines to ensure a high degree of customer service. Verified weekly payroll information and submitted reports to management.
Education
BS - Hotel and Restaurant Administration, Entrepreneurship
Oklahoma State University
12-2013
Skills
- Commercial property management
- Tenant relations management
- Landlord representation for leasing/lease renewals
- Budgeting and forecasting
- Proficient in managing multiple tasks
- Staff management
- Contract negotiation
- Building operations
Accomplishments
- Achieved increased tenant satisfaction through effectively helping with long term issues.
Certification
- Oklahoma Real Estate License – Sales Associate
- Accounting
- Microsoft Office
- CoStar
- MLS
- PMS/Opera
- POS Systems
Timeline
Property Manager
Price Edwards & Company
03.2024 - Current
General Manager/Leasing
Ruffin Properties
07.2021 - 03.2024
General Manager
Fox & Hound
05.2021 - 07.2021
Real Estate Agent
Chinowth & Cohen
12.2020 - 05.2021
Property Manager
Ruffin Properties
02.2018 - 11.2020
Human Resources
Tulsa Marriott Southern Hills
07.2016 - 02.2018
Assistant Manager
Hu Hot Mongolian Grill
08.2015 - 07.2016
Bar and Server Leader
Laffa/Cosmos Restaurant
02.2015 - 08.2015
Food and Beverage Dir/Sales Dir
Wyndham Hotel
05.2013 - 01.2015
BS - Hotel and Restaurant Administration, Entrepreneurship
Oklahoma State University