BRIAN J. FRABLE
Enid,OK
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in the Prepar3D simulation environment and related flight sim computing systems and hardware.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Site Support Specialist
Vertex Solutions
10.2021 - Current
- Provides technical support for on-site operations at Vance AFB in support of a DIU PTT ITD systems
- Performs installation and provide technical support for Virtual Reality (VR) Training Devices supporting Undergraduate Pilot Training (UPT)
- Coordinate all logistics/requirements with Air Force for installation within Air Force spaces
- Manage customer relationships and expectations
- Attends progress meetings with Government stakeholders, site managers, and Vertex senior management, taking appropriate actions when necessary
- Works with site managers to maintain an effective quality assurance program and standardization within the program
- Provides excellent customer service to contractors, partners, government agencies, etc
- To resolve issues and ensure client satisfaction.
Custodian
ASRC Federal
03.2021 - 10.2021
- Maintains assigned facilities in accordance with the PWS and Air Force Standards
- General Duties include disinfecting/cleaning, vacuuming, and pulling trash
- Special Duties include delivering all custodial supplies to storage closets, offloading supplier's shipment using a forklift, installing and upkeeping various soap and paper dispensers, and operating ride-on vacuuming equipment.
Education
Bachelor of Science in Business Administration - Computer Information Systems (68 Credit Hours)
Oklahoma Baptist University
Shawnee, OKSkills
- System Configuration
- Technical Troubleshooting
- Problem Solving
- Operating Systems
- Data Collection
- Basic Scripting and Programming
- Customer Support
Certification
CompTIA Security + CE, 07/2021
Timeline
Technical Site Support Specialist
Vertex Solutions
10.2021 - Current
Custodian
ASRC Federal
03.2021 - 10.2021
Bachelor of Science in Business Administration - Computer Information Systems (68 Credit Hours)
Oklahoma Baptist University
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