Brianna Acevedo
West Covina,CA
Summary
Friendly, dependable, and highly adaptable professional with hands-on experience in customer service, warehouse operations, sales coordination, and family assistance. Over the past several years, I've worked closely with people in a variety of roles from helping customers at the register to supporting families and managing behind-the-scenes tasks. I take pride in staying organized, communicating clearly, and stepping in wherever I'm needed. Whether I'm juggling schedules, solving problems, or keeping things running smoothly, I bring a strong work ethic and a positive attitude to every job.
Overview
9
9
years of professional experience
Work History
Family Assistant & Babysitter
The Gordon Family
01.2020 - Current
- Maintained family privacy and security by handling sensitive information discreetly and respecting confidentiality boundaries.
- Provided timely transportation assistance for children to and from school, appointments, or special events, ensuring punctuality and safety.
- Enhanced family organization by implementing efficient scheduling systems and maintaining calendars.
- Provided tutoring support for children with school assignments, resulting in improved academic performance.
- Supported busy parents with personal errands such as grocery shopping, dry cleaning pick-ups, or appointment scheduling.
Picker & Packer
HD Supply
06.2019 - 08.2020
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Sales Coordinator
Outdoor Dimensions
06.2018 - 07.2019
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Customer Service Cashier
Toys R Us
03.2016 - 06.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
West Covina High School
West Covina Ca Associate of Arts - Sociology / Phycology
Citrus College
Glendora, CA06-2026
Skills
- Driver's license
- Organizational growth
- Customer service and assistance
- Customer service support
- Data entry
- Goals and performance
- Analytical thinking
Timeline
Family Assistant & Babysitter
The Gordon Family
01.2020 - Current
Picker & Packer
HD Supply
06.2019 - 08.2020
Sales Coordinator
Outdoor Dimensions
06.2018 - 07.2019
Customer Service Cashier
Toys R Us
03.2016 - 06.2018
West Covina High School
Associate of Arts - Sociology / Phycology
Citrus College
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