Brianna Acosta
Chino,CA
Summary
Dynamic Recreation Leader with a proven track record at the City of Chino Hills, excelling in customer service and safety monitoring. Expert in planning engaging activities and fostering community involvement, I effectively resolved participant concerns and enhanced event experiences, ensuring a welcoming environment for all. Committed to enriching lives through recreational programs. Offering strong interpersonal skills and passion for community engagement, eager to learn and thrive in recreational setting. Brings understanding of event coordination and participant safety, with ability to quickly adapt and apply new information.
Overview
3
3
years of professional experience
Work History
Recreation Leader
City of Chino Hills
Chino Hills, CA
05.2025 - Current
- Coordinated recreational activities for diverse community groups, enhancing participation and engagement.
- Developed positive and productive relationships with kids, parents and staff.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Supervised groups of up to 30 children under age 12 from arrival through departure at end of day.
- Assisted in planning and executing seasonal events, ensuring smooth operations and positive experiences.
- Developed instructional materials for programs, improving participant understanding and enjoyment of activities.
- Monitored facility usage, maintaining safety standards and addressing concerns promptly to ensure user satisfaction.
- Provided exceptional customer service to participants, resolving inquiries and promoting ongoing community involvement.
- Transitioned participants between activities, rest periods and field trips.
- Boosted community engagement by organizing special events, such as sports tournaments and cultural celebrations.
- Provided technical assistance to site leader to help coordinate diverse projects.
- Provided first aid assistance during emergencies as needed, responding calmly and effectively under pressure situations.
- Engaged participants in recreational activities and team-building exercises.
- Developed partnerships with local organizations to collaborate on joint initiatives, promoting community involvement in recreation programs.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 6 and 12.
Party Attendant
Pump It Up
Chino, CA
05.2023 - 02.2024
- Assisted in supervising party activities to ensure guest safety and enjoyment.
- Set up and dismantled party equipment, maintaining a clean and organized environment.
- Facilitated engaging games and activities for children, enhancing overall event experience.
- Communicated effectively with parents to address inquiries and provide event details.
- Monitored play areas for safety compliance, promptly addressing any hazards or issues.
- Collaborated with team members to streamline setup processes for efficient party execution.
- Adapted quickly to changing situations, ensuring seamless transitions between scheduled events.
- Provided exceptional support to families celebrating milestones by anticipating their needs throughout the course of each event.
- Cultivated a fun atmosphere through enthusiastic participation in games and activities alongside guests.
- Maintained cleanliness and organization of party areas, facilitating a welcoming environment for guests.
- Managed inventory of party supplies, ensuring availability for all scheduled events.
Education
Bachelor of Arts - Education
Hope International University
Fullerton, CA05.2028
High School Diploma -
Don Antonio Lugo
Chino, CA05.2024
Skills
- Customer service skills
- Safety monitoring
- Age-appropriate activities
- Disability awareness
- Computer skills
- Schedule management
- Safety awareness
- Activity planning
- Friendly, positive attitude
- Attention to detail
- Team leadership
- Enrichment activities
Timeline
Recreation Leader
City of Chino Hills
05.2025 - Current
Party Attendant
Pump It Up
05.2023 - 02.2024
Bachelor of Arts - Education
Hope International University
High School Diploma -
Don Antonio Lugo