Results-focused individual who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work. Outgoing and detail-oriented professional with a history of resourcefulness and reliability.
Overview
1
1
year of professional experience
Work History
Front Desk Attendant
Janes Gym
01.2023 - Current
Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Developed rapport with repeat clientele through personalized service efforts that fostered loyalty towards the establishment.
Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.