Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brianna Aguirre

Las Cruces, New Mexico, United States Of America,NM

Summary

Accomplished Hair Salon Owner and experienced Cosmetologist at JCPenney Salon, I excel in business management and customer satisfaction. Leveraging skills in financial planning and interpersonal communication, I've consistently enhanced client retention and salon hygiene. Recognized for exceptional service, my approach has significantly improved productivity and client base growth, without compromising on health and safety standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hair Salon Owner

Self-employeed
Las Cruces, NM
10.2022 - Current
  • Maintained cleanliness of the workstation and ensured that sanitary conditions were met at all times.
  • Managed daily salon operations, including scheduling appointments, maintaining records, and ordering supplies.
  • Performed hairstyling services such as coloring, cutting, shampooing, conditioning, and styling hair.
  • Handled customer complaints promptly and professionally.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Identified the needs of customers promptly and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Greeted customers, discussed their hair needs and recommended appropriate services.
  • Provided excellent customer service to ensure client satisfaction.

Cosmetologist

JCPenney Salon
Las Cruces, NM
01.2014 - 12.2019
  • Operated cash registers to receive payments from patrons.
  • Developed a loyal client base through excellent customer service.
  • Trained new staff members on salon policies and procedures.
  • Managed appointments through scheduling software program.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Engaged with customers by providing friendly conversation during services.
  • Promoted additional services or products available in the salon.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Las Cruces High School
Las Cruces, NM
05-2011

Some College (No Degree) - Cosmetology

Vista College
Las Cruces, NM

Skills

  • Financial planning
  • Appointment scheduling
  • Salon hygiene maintenance
  • Business management
  • Task prioritization
  • Health and safety
  • Excellent communication
  • Reliability
  • Communication
  • Customer satisfaction
  • Relationship building
  • Interpersonal communication
  • Business planning
  • Time management
  • Multitasking
  • Customer service
  • Productivity enhancement
  • Continuous improvement

Certification

License of Cosmetology

Languages

English
Professional
Spanish
Limited

Timeline

Hair Salon Owner

Self-employeed
10.2022 - Current

Cosmetologist

JCPenney Salon
01.2014 - 12.2019

High School Diploma -

Las Cruces High School

Some College (No Degree) - Cosmetology

Vista College

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Brianna Aguirre