Brianna Aguirre
Property Appraisal Support Specialist
Summary
Dedicated and knowledgeable Appraisal Support Specialist with extensive experience in property valuation, tax roll management, and public service. Adept at delivering accurate and timely data, maintaining meticulous records, and assisting property owners with inquiries and appeals. Proven ability to collaborate effectively with team members and provide exceptional customer service, contributing to fair and equitable property tax administration.
Overview
5
5
years of professional experience
24
24
years of post-secondary education
Work History
Property Appraiser Support Specialist
PIMA County
10.2023 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines, ensuring timely completion without compromising accuracy or quality of work performed.
- Maintain an accurate database of property assessments for local governments to calculate property taxes.
- Address property owners' concerns and process appeals if they dispute their property assessments.
- Provide property-related information, records, and maps to the public, and answer questions about assessments and taxes.
Lead CSR
Zerorez
03.2023 - 10.2023
- Coordinated with other departments to ensure a smooth workflow across all channels of communication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored call center operations regularly to ensure quality assurance guidelines were being followed.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
Certified Laser Technician
Simplicity Laser
08.2022 - 03.2023
- Performed advanced laser procedures, ensuring optimal results and minimal recovery time for clients.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Assessed skin type and hair color to determine appropriate treatment settings for laser machines.
- Enhanced client satisfaction by providing high-quality laser treatments and personalized skincare solutions.
Barista Trainer
Starbucks
04.2020 - 04.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided one-on-one guidance to new barista hires on all aspects of the job from daily operations to customer service standards.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Certificate - Aesthetic Laser Technician
Academy Of Laser
Tucson, United States 05.2001 - 05.2021
High School Diploma -
Pueblo High Magnet School
08.2016 - 03.2020
Skills
- Technical Proficiency
- Communication
- Customer Service
- Technical Proficiency
Accomplishments
- Land Valuation,Valuation Concepts and Cost Appraisal Methods-Issued date 1/26/24
- Final Exam for Overall Certification
Arizona Department Of Revenue
Timeline
Property Appraiser Support Specialist
PIMA County
10.2023 - Current
Lead CSR
Zerorez
03.2023 - 10.2023
Certified Laser Technician
Simplicity Laser
08.2022 - 03.2023
Barista Trainer
Starbucks
04.2020 - 04.2022
High School Diploma -
Pueblo High Magnet School
08.2016 - 03.2020
Certificate - Aesthetic Laser Technician
Academy Of Laser
05.2001 - 05.2021
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