Brianna Aikens
Rochester ,MN
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Rochester Country Club. Proven ability to enhance guest experiences through effective communication and teamwork, while efficiently managing cash transactions and maintaining high standards of cleanliness. Committed to delivering quality service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server/Restaurant Hostess
Rochester Country Club
05.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in food and beverage preparation to ensure timely service delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to facilitate efficient order processing and communication.
Server
Beetles Bar and Grill
05.2025 - Current
- Delivered exceptional customer service in high-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to coordinate orders and special requests effectively.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Handled cash transactions accurately, maintaining balanced registers at end of shifts.
Food Service Worker
Nautical Bowls
06.2022 - 08.2024
- Provided exceptional customer service in fast-paced food service environment.
- Prepared and assembled menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Assisted in training new staff on food preparation techniques and customer interaction protocols.
- Monitored inventory levels, ensuring timely restocking of supplies and reducing waste.
Receptionist
the Barbershop
03.2021 - 08.2022
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, facilitating smooth workflow and information sharing.
- Maintained accurate records of incoming calls and messages for effective follow-up.
- Assisted in managing office supplies inventory, optimizing procurement processes to reduce costs.
Education
Bachelor of Science - Biology And Biochemistry
Adrian College
Adrian, MI05-2027
High School Diploma -
John Marshall High School
Rochester, MN06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Team collaboration
- Table bussing
- Allergy awareness
- Task prioritization
Accomplishments
I was team captain of our basketball team as well as apart of student council during my time at john Marshall high school. While in college I have been nominated to be a team captain for my collegiate soccer team. I have been recognized for CSC all- district academic awards for 2 consecutive years now.
Timeline
Server/Restaurant Hostess
Rochester Country Club
05.2025 - Current
Server
Beetles Bar and Grill
05.2025 - Current
Food Service Worker
Nautical Bowls
06.2022 - 08.2024
Receptionist
the Barbershop
03.2021 - 08.2022
Bachelor of Science - Biology And Biochemistry
Adrian College
High School Diploma -
John Marshall High School