Brianna Alicea
Davenport
Summary
Emergency Communications Professional with a Master's in Cyber & Homeland Security Administration, coordinating high-stakes public safety responses and improving operational efficiency. Enhanced dispatch operations by optimizing response times and fostering effective team coordination through calm decision-making and clear communication. Excelled in high-stress environments, leveraging multitasking and problem-solving skills to drive successful emergency response initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Specialist
Walt Disney Parks and Resorts
Lake Buena Vista
01.2026 - 03.2026
- Collaborated with law enforcement to enhance security protocols and response strategies.
- Executed routine security checks, identifying vulnerabilities and suggesting improvements.
- Monitored premises to maintain safety and security for personnel and visitors.
- Conducted regular patrols to identify potential security risks and hazards.
- Monitored security systems, ensuring guest safety and protection of park assets.
Emergency Telecommunications
Woodbridge Police Department
Woodbridge
11.2020 - 07.2025
- Rapidly assess and prioritize high-acuity incidents, triaging callers, and deploying appropriate resources to minimize risk and protect public safety.
- Assessed and prioritized high-acuity incidents, triaging callers and deploying resources to minimize risk and protect public safety.
- Documented and maintained sensitive incident records in CAD, ensuring data integrity, confidentiality, and compliance with protocols.
- Collaborated with internal units and external agencies to optimize resource allocation and streamline multiagency responses.
Student Ambassador
Berkeley College
Woodbridge
01.2019 - 12.2019
- Developed and implemented targeted marketing strategies and event programs to enhance institutional visibility and boost student engagement.
- Coordinated campus-wide events and partnered with internal teams to increase participation, enhance cross-departmental collaboration, and strengthen campus community connections.
- Coordinated campus-wide events and collaborated with internal teams to increase participation and foster stronger campus community connections.
Education
Master of Science - Cyber and Homeland Security Administration
Fairleigh Dickinson University
Teaneck, New JerseyBachelor of Science - Criminal Justice
Berkeley College
Woodbridge, New JerseySkills
- Access control
- Emergency response
- Incident management
- Public safety coordination
- Law enforcement collaboration
- Resource allocation
- Analytical skills
- Report writing
- Attention to detail
- Effective communication
- Team collaboration
- Strategic thinking
- Professionalism
Certification
- Emergency Medical Dispatcher
- Basic Life Support
- NCIC 911
- NJCJIS Terminal Operator
- NECI 911 Legal Issues
- ICS-100 & ICS-700
- Meritorious Service Medal
- Bergen County Law Enforcement Training
- Class D Florida Security License
Timeline
Security Specialist
Walt Disney Parks and Resorts
01.2026 - 03.2026
Emergency Telecommunications
Woodbridge Police Department
11.2020 - 07.2025
Student Ambassador
Berkeley College
01.2019 - 12.2019
Master of Science - Cyber and Homeland Security Administration
Fairleigh Dickinson University
Bachelor of Science - Criminal Justice
Berkeley College