Brianna Antoine
Deerfield Beach
Summary
Medical Front Desk Receptionist Assistant-
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
08.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Front Desk Receptionist
Unimed Health care
Deerfield Beach, FL
02.2025 - 07.2025
- Greeted patients warmly and ensured smooth check-in process.
- Managed phone calls and scheduled appointments efficiently.
- Maintained accurate patient records and handled confidential information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Front Desk Receptionist
SPECIALTY RETINA CENTER
07.2024 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Organized and maintained files and records to ensure up-to-date documentation.
Front Desk Receptionist
LA Fitness
08.2022 - 11.2023
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Associate of Arts - MEDICAL SONOGRAPHER
Broward College
Fort Lauderdale, FL05.2026
High School Diploma -
DEERFIELD BEACH HIGH SCHOOL
Deerfield Beach, FL06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Workflow management
- Office organization
- Greeting and seating clients
- Researching skills
- Phone etiquette
- Microsoft office
- EMR certified
- Medical terminology
Timeline
Front Desk Receptionist
Unimed Health care
02.2025 - 07.2025
Front Desk Receptionist
SPECIALTY RETINA CENTER
07.2024 - 12.2024
Front Desk Receptionist
LA Fitness
08.2022 - 11.2023
Barista
Starbucks
08.2021 - Current
Associate of Arts - MEDICAL SONOGRAPHER
Broward College
High School Diploma -
DEERFIELD BEACH HIGH SCHOOL