Brianna Antunez
Summary
Motivated and detail-oriented professional with a strong administrative background seeking to transition into a Dental Assistant role. Experienced in customer service, scheduling, record management, and maintaining organized office operations. Known for strong communication skills, reliability, and the ability to work efficiently in fast-paced environments. Eager to apply administrative strengths, quick learning ability, and a passion for patient care to support dental teams and provide a positive patient experience.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Assistant Manager
Spirit Halloween Super Store
Plant City, FL
10.2025 - 11.2025
- Supervised daily operations, ensuring compliance with safety protocols and enhancing team performance during peak sales periods.
- Trained and mentored staff on inventory management processes, resulting in improved stock accuracy and organization.
- Implemented effective merchandising strategies, increasing customer engagement and optimizing product displays for maximum visibility.
- Assisted in managing financial transactions, ensuring accuracy and compliance with company policies and procedures.
- Maintained visual standards and cleanliness, contributing to a positive shopping experience and reinforcing brand identity.
- Managed customer service inquiries and complaints in a timely manner.
Administrative Assistant
Saenz And Associates
Plant City, FL
05.2025 - 10.2025
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Processed payroll transactions including timesheets, garnishments, benefit deductions and other payroll changes using ADP software system.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
Bilingual Customer Service Representative
Adecco
Temple Terrace, FL
08.2023 - 12.2024
- Provided bilingual support to customers, resolving inquiries and enhancing overall satisfaction through effective communication.
- Assisted in processing customer transactions, ensuring accuracy and efficiency in a fast-paced environment.
- Managed customer complaints, utilizing conflict resolution skills to achieve positive outcomes and maintain loyalty.
Office Coordinator
Structall Building Systems
Lakeland, Florida
02.2020 - 02.2022
- Coordinated office operations by managing schedules, resulting in improved efficiency and streamlined communication among staff.
- Managed inventory and procurement processes, ensuring timely availability of office supplies and resources.
- Developed and maintained office filing systems, enhancing document retrieval and organization for team members.
- Coordinated communication between departments to streamline operations and facilitate timely resolution of customer issues.
- Trained new staff on call handling procedures, contributing to improved team performance and consistency in service delivery.
- Developed and maintained complex Excel spreadsheets to streamline data analysis and reporting for project management.
Education
Associate of Science - Dental Hygiene
Hillsborough Community College
Tampa, FL 01.2026 - 02.2026
EFDA - Dental Assistant
Suncoast Career Academy
Brandon, FL 05.2025 - 10.2025
Carolina Academy High School
Greenville, SCSkills
- Data entry
- Inventory management
- Financial transactions
- Customer service
- Bilingual communication
- Team training
- Staff supervision
- Payroll processing
- Accounts payable
Languages
Spanish
Native/ Bilingual
Timeline
Associate of Science - Dental Hygiene
Hillsborough Community College
01.2026 - 02.2026
Assistant Manager
Spirit Halloween Super Store
10.2025 - 11.2025
Administrative Assistant
Saenz And Associates
05.2025 - 10.2025
EFDA - Dental Assistant
Suncoast Career Academy
05.2025 - 10.2025
Bilingual Customer Service Representative
Adecco
08.2023 - 12.2024
Office Coordinator
Structall Building Systems
02.2020 - 02.2022
Carolina Academy High School