Insurance Agent Assistant
Farmers Insurance Agency
08.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving insurance-related queries.
- Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
- Collaborated with colleagues to achieve team goals, contributing to the overall success of the agency.
- Provided exceptional customer service by promptly responding to inquiries, resulting in high retention rates.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
