Brianna Arreola
Rialto,CA
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed across roles at Stichic, Miniso, and Five Below. Excelled in enhancing team productivity and achieving sales targets through exceptional problem-solving and relationship-building skills. Demonstrated reliability in managing financial transactions and fostering positive customer experiences, contributing to significant customer retention improvements. Hands-on experience, eager to learn new skills and advance knowledge and positive role model with a focus on team leadership, personnel support, and building customer relationships. Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes. Team player who is friendly, knowledgeable, and hardworking. Sales, customer service, and problem-solving skills are all strengths of this motivated retail professional.
Overview
1
1
year of professional experience
Work History
Sales Associate
Stichic
Ontario, CA
04.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed
- Collaborated with team members to achieve monthly sales targets
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience
- Monitored sales trends to adjust sales strategies and meet changing customer demands
- Managed shipping items that needed to relocate
Sales Associate
Miniso
Ontario, CA
01.2023 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Managed returns, exchanges and refunds in accordance with store policy
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
- Managed efficient cash register operations
Sales Associate
Five Below
Rialto, CA
11.2022 - 01.2023
- Observed customer behavior in order to spot security threats and report them to supervisors
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed
- Collaborated with team members to achieve monthly sales targets
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience
- Monitored sales trends to adjust sales strategies and meet changing customer demands
Education
High School -
Milor High School
Rialto, CA01.2022
Skills
- Product sales expertise
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliability
- Fast learner
- Active listener
- Retail sales customer service
- Multi-tasking strength
- Relationship building
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Retail store operations
- Cleaning techniques
Timeline
Sales Associate
Stichic
04.2023 - 01.2024
Sales Associate
Miniso
01.2023 - 04.2023
Sales Associate
Five Below
11.2022 - 01.2023
High School -
Milor High School