Brianna Bailey
Harker Heights,TX
Summary
Adaptable professional with a solid background in customer service . Known for strong interpersonal skills and technical knowledge, consistently achieving high customer satisfaction.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Walmart Spark
08.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier/Service Associate
Rite Aide Pharmacy
Watertown, New York
02.2018 - 06.2021
- Assisted customers with product inquiries and provided excellent service.
- Operated point-of-sale systems and processed various payment methods securely.
- Educated customers on promotions, products, and loyalty programs effectively.
Customer Service Representative
P.C Richard & Son
06.2015 - 01.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cashier
ShopRite
07.2013 - 07.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained balanced cash drawer.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NYSkills
- Time Management
- Exceptional Communication Skills
- Problem Solving Skills
- Technical Knowledge
- Interpersonal Skills
Timeline
Delivery Driver
Walmart Spark
08.2021 - Current
Cashier/Service Associate
Rite Aide Pharmacy
02.2018 - 06.2021
Customer Service Representative
P.C Richard & Son
06.2015 - 01.2016
Cashier
ShopRite
07.2013 - 07.2014
High School Diploma -
Mount Vernon High School