Brianna Balsamo
Holtsville,NY
Summary
I am a dedicated, caring and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
Dr. Annette Racaniello, DO.PC
Brookhaven, NY
09.2021 - Current
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Interviewed patients to complete case histories and intake forms.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
- Provided assistance to clinicians during exams when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Social Work Intern
Patchogue Medford Youth and Community Services
Patchogue, New York
09.2023 - 06.2024
- Engaged in continuous learning on social work practices and ethical guidelines.
- Monitored and reported on client progress towards goals in care plans.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Observed therapy delivery, noting treatment models and techniques.
- Facilitated small group counseling sessions focused on topics such as anger management, peer relationships, self-esteem building.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Education
Associate of Science - Human Services, A.S GPA 3.6
Suffolk County Community College
Selden, NY06-2024
Bachelor of Science - School of Social Welfare, BSW
Stony Brook University
Stony Brook, NYSkills
- Referrals and networking
- Client assessment
- Mental health support
- Intake control
- Compassionate caregiver
- Patient management
- Reliable, punctual
- Companionship and emotional support
- Patient assessments
- Empathetic
Timeline
Social Work Intern
Patchogue Medford Youth and Community Services
09.2023 - 06.2024
Medical Assistant/Receptionist
Dr. Annette Racaniello, DO.PC
09.2021 - Current
Associate of Science - Human Services, A.S GPA 3.6
Suffolk County Community College
Bachelor of Science - School of Social Welfare, BSW
Stony Brook University
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