BRIANNA BANKS
Dallas
Summary
Dependable professional with 9+ years of experience in fast-paced, detail-oriented environments, with a strong track record in logistics coordination, time management, and client-facing communication. Experienced handling time-sensitive deliverables, maintaining accurate records, and following organizational systems and compliance standards. Adept at building trust with clients and partners, managing competing priorities, and operating efficiently with minimal supervision. Eager to bring strong organizational skills, reliability, and a commitment to accuracy to a medical courier role.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Engagement Specialist
DebnamRust, P.C.
Dallas, Texas
04.2025 - 02.2026
- Lead firm-wide communications strategy across digital, print, and in-person channels, aligning messaging with business goals for family law, probate, and estate planning services.
- Manage and execute all social media strategy, content creation, publishing, and engagement across multiple platforms while maintaining a professional, approachable legal brand voice.
- Develop and oversee community engagement initiatives, workshops, and events, serving as primary owner for planning, logistics, promotion, and post-event evaluation.
- Build and manage strategic partnerships and referral networks, including vetting partners, maintaining relationship tracking systems, and supporting growth initiatives.
- Create and manage website content, blog articles, newsletters, and client-facing resources to improve clarity, accessibility, and client education.
- Implement systems and workflows using tools like Asana and Google Workspace to track communications projects, manage timelines, and increase operational efficiency.
- Cultivate community relationships to enhance engagement, fostering a sense of belonging and participation among diverse groups.
Communications Coordinator
The Afiya Center
Dallas, Texas
03.2022 - 04.2025
- Developed and managed program budgets, including planning and expense tracking.
- Serve as a cross-team liaison to advance community engagement in key campaigns and initiatives.
- Tracked and evaluated program outcomes using defined metrics and KPIs.
- Create project workflows and timelines to ensure on-time delivery.
- Provide graphic design support for program materials, including presentations and training resources.
- Monitored social media metrics to refine content strategy, driving noticeable growth in audience reach and interaction.
- Developed multimedia content for various platforms, enhancing message delivery and fostering stronger connections with the community.
- Maintained accurate records of communications activities, ensuring compliance with organizational standards and facilitating reporting.
Social Media Marketing Manager
Brass Tacks Collective
Dallas, Texas
02.2020 - 06.2021
- Conducted brand audits and developed digital marketing strategies tailored to client needs, enhancing brand presence and engagement.
- Designed and executed editorial content strategies and curated content for increased channel growth.
- Led presentation meetings with clients to discuss strategies, analyze social media campaign results for data-driven decisions, and identify opportunities for improvement.
- Created and managed content and copy for 10+ clients, focusing on launching, rebranding, or expanding awareness across various platforms.
Digital Marketing Manager
Café Momentum
Dallas, Texas
02.2019 - 05.2021
- Developed and implemented marketing content, including emails and social media materials.
- Improved marketing strategies through data analysis, increasing digital audience engagement by 15%.
- Analyzed and reported on social media campaign outcomes, spearheading client meetings to determine project needs and success strategies.
- Directed marketing calendar and created creative assets to align with new product releases.
- Created marketing and creative assets as needed for organization.
Studio Services Specialist
The Cedars Union
Dallas, Texas
08.2018 - 02.2019
- Supported administrative and research projects, streamlining processes for improved efficiency.
- Designed promotional materials for workshops and events, enhancing visibility and attendance.
- Served as a key holder, managing the open and close of facilities, and provided front desk reception for art studio spaces.
Administrative Coordinator
Lackey Hershman LLP
Dallas, Texas
05.2017 - 05.2018
- Managed incoming and outgoing communications by efficiently retrieving, sorting, and distributing mail.
- Performed data entry and administrative support for an office of 17 lawyers, including scanning, copying, and filing documents.
- Coordinated with vendors to place and receive orders, manage maintenance services, and deliver instructions on behalf of office management.
- Scheduled and confirmed appointments, maintaining accurate client records and ensuring smooth office operations.
Education
B.A.Sc. - Communications, Sociology and Human Services in the Nonprofit Sector
University of North Texas at Dallas
Dallas, Texas05-2016
Skills
- Problem Solving
- Project Management
- Data Analysis
- Digital Marketing
- Community Outreach
- Content Creation
- Event Planning
- Graphic Design
- Budget Management
- Workflow Optimization
Certification
- Foundations of Digital Marketing and E-Commerce - Google - Jan 2025 – Feb 2025
- Attract and Engage Customers with Digital Marketing - Google - Feb 2025
- From Likes to Leads: Interact with Customers Online - Google - Feb 2025
Timeline
Community Engagement Specialist
DebnamRust, P.C.
04.2025 - 02.2026
Communications Coordinator
The Afiya Center
03.2022 - 04.2025
Social Media Marketing Manager
Brass Tacks Collective
02.2020 - 06.2021
Digital Marketing Manager
Café Momentum
02.2019 - 05.2021
Studio Services Specialist
The Cedars Union
08.2018 - 02.2019
Administrative Coordinator
Lackey Hershman LLP
05.2017 - 05.2018
B.A.Sc. - Communications, Sociology and Human Services in the Nonprofit Sector
University of North Texas at Dallas