Brianna Barksdale
The Bronx,NY
Summary
Dynamic professional with a proven track record in customer satisfaction and team collaboration, honed at PetSmart and other notable companies. Excelled in multitasking and interpersonal communication, achieving efficient problem-solving and client development. Skilled in promotional planning and sales partnership development, consistently enhancing customer experience and operational efficiency.
Overview
10
10
years of professional experience
Work History
Professonal Dog Groomer
PetSmart
New York, NY
10.2017 - Current
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Managed filing system, entered data and completed other clerical tasks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Clerk
Provident Loan Company
Flushing, NY
06.2016 - 07.2017
- Educated customers on best-fit selections by listening to personal desires and purchase limitations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Responded to customer needs through competent customer service and prompt problem-solving.
Teller
PLS Check Cashers
Queens, NY
07.2015 - 05.2016
- Assist customers with bill payments, western union, cashing checks and money orders
- Send and receive money drawer at the beginning and end of the day
- Organize and store customers receipts accordingly.
Counter Person
Fresh & Co
New York, NY
07.2014 - 06.2015
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Managed multiple tasks in high-volume environment.
- Prepared salads, soups and sandwiches for customers.
Education
High School Diploma -
Urban Assembly for the Performing Arts
New York, NYAssociate of Arts - Liberal Arts
Hostos Community College of The City University of New York
The Bronx, NY10.2024
Skills
- Administrative support
- Customer and client relations
- Clerical support
- Documentation and recordkeeping
- Scheduling
- Professional communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Supervised team of 8 staff members
Languages
Spanish
Professional Working
Timeline
Professonal Dog Groomer
PetSmart
10.2017 - Current
Customer Service Clerk
Provident Loan Company
06.2016 - 07.2017
Teller
PLS Check Cashers
07.2015 - 05.2016
Counter Person
Fresh & Co
07.2014 - 06.2015
High School Diploma -
Urban Assembly for the Performing Arts
Associate of Arts - Liberal Arts
Hostos Community College of The City University of New York