Summary
Overview
Work History
Education
Skills
Personal Information
Work Preference
Timeline
Generic
Open To Work

Valerie Yarnall

Encino

Summary

Dedicated Dog Groomer with proven skills in client interaction and safety compliance. Enhanced customer satisfaction through effective communication and upselling, fostering long-term relationships. Optimized workflow to improve client retention and utilized strong problem-solving and time management skills.

Overview

10
10
years of professional experience

Work History

Dog Groomer

Petco
Encino
01.2023 - 01.2026
  • Groomed dogs with clippers and scissors, tailoring styles to meet specific breed standards and owner preferences.
  • Bathed and dried pets, ensuring comfort and safety during the process.
  • Communicated with pet owners about grooming needs and care tips.
  • Ensured safety of animals at all times by following established safety protocols.
  • Managed appointment scheduling to enhance workflow efficiency and elevate client satisfaction.
  • Provided excellent customer service to enhance client relationships at Petco.
  • Cultivated long-term relationships with clients and established strong bonds with animals through consistent, personalized care.

Front Desk Agent

The UPS Store Inc.
Bonney Lake
02.2020 - 12.2022
  • Processed Amazon returns and facilitated refunds while resolving damage control issues.
  • Packaged and routed high-value items to ensure safe delivery.
  • Collected customer information to facilitate global shipping of packages and mail.

Front Desk Agent

Hyatt
Santa Clarita
05.2018 - 01.2020
  • Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival
  • Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
  • Managed incoming calls on multi-line phone system, directing calls efficiently and ensuring timely message delivery.
  • Assisted in coordinating group bookings or special events by communicating effectively with event planners or organizers
  • Implemented effective upselling techniques to promote hotel amenities such as spa services or dining options
  • Resolved billing discrepancies or disputes by working closely with the accounting department for prompt resolution

Cashier

Ralphs
Valencia
01.2016 - 01.2018
  • Processed customer transactions efficiently and accurately at the checkout counter.
  • Handled cash, credit, and electronic payments with precision and care.
  • Processed customer transactions and guided them to locate specific items in store.
  • Assisted customers in locating products and answering inquiries promptly.

Education

High school diploma -

Valencia High School
Valencia, CA
06.2016

Skills

  • Dog grooming expertise
  • Grooming techniques
  • Safety compliance
  • Pet sitting services
  • Appointment scheduling
  • Efficient time management
  • Detail orientation
  • Client interaction skills
  • Customer engagement
  • Effective communication
  • Administrative support
  • Service recommendations

Personal Information

Authorized To Work: US for any employer

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeGig Work

Location Preference

RemoteOn-Site

Salary Range

$20/hr - $1000/hr

Timeline

Dog Groomer

Petco
01.2023 - 01.2026

Front Desk Agent

The UPS Store Inc.
02.2020 - 12.2022

Front Desk Agent

Hyatt
05.2018 - 01.2020

Cashier

Ralphs
01.2016 - 01.2018

High school diploma -

Valencia High School
Valerie Yarnall