Brianna Becerra
Menifee,CA
Summary
Proven leader and adept communicator, I significantly enhanced operational efficiency at Poki Bowl by training employees and streamlining transaction processes. Expert in customer service and problem-solving, my approach has consistently improved workplace productivity and customer satisfaction, embodying a results-driven attitude without directly stating it.
Overview
3
3
years of professional experience
Work History
Shift Leader
Poki Bowl
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Front Desk Receptionist
Young & Burton
05.2021 - 07.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Bachelors - Dental Hygiene
California State University - San Marcos
San Marcos, CA05.2028
High School Diploma -
Paloma Valley High School
Menifee, CA06.2023
Skills
- Positive Attitude
- Problem-Solving
- Decision-making capabilities
- Customer service focus
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Poki Bowl
05.2022 - Current
Front Desk Receptionist
Young & Burton
05.2021 - 07.2021
Bachelors - Dental Hygiene
California State University - San Marcos
High School Diploma -
Paloma Valley High School
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