Brianna Bello
Fort Lauderdale,FL
Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Vet Technician Assistant
All Friends Animal Clinic.
07.2023 - Current
- Assisting with the veterinary workers with regular clinic responsibilities
- The ability to quickly comprehend new requirements in this fast-paced job
- Sterilize and clean surgical instruments
- Appointment management and scheduling
- Care and Handling of Animals
- Restrained animals to protect veterinarians from potential harm.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Barista
Starbucks.
07.2022 - 09.2023
- Responsible for making coffee for up to 100 clients per day
- Knowledgeable about numerous coffee and tea drink recipes
- The ability to perform successfully under pressure and with plenty of customers
- Being able to multitask—juggling tasks like taking orders, producing drinks, ringing up customers, and answering concerns about goods is essential
- Served 200+ beverages in an average shift and regularly received high customer satisfaction ratings
Barista
Sovereign
12.2021 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Understanding Customer Needs
- Issue and Complaint Resolution
- Correcting Discrepancies
Brand Representative
Hollister Co.
05.2021 - 09.2021
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
Education
High School Diploma -
Cypress Bay Senior High
06.2022
Skills
- Technical Skills: PowerPoint & Microsoft word
- Language Skills: Spanish & English
- Professional Interests: Zoology
- Personal Interests: Animals, Animals Behavior Research, Music, & Cooking
Timeline
Vet Technician Assistant
All Friends Animal Clinic.
07.2023 - Current
Barista
Starbucks.
07.2022 - 09.2023
Barista
Sovereign
12.2021 - 06.2022
Brand Representative
Hollister Co.
05.2021 - 09.2021
High School Diploma -
Cypress Bay Senior High
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