Madison Brooks

• Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
• Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
• Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
• Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
• Prepared animals for surgery by performing pre-operative tasks such as shaving surgical sites and administering anesthesia monitors.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Collected patient biopsies and blood samples for laboratory analysis.
• Kept detailed records of animal treatments and medications.

Manages day-to-day operations for Executive for a multi-million-dollar lumber company. Provides intuitive and insightful information and brainstorms with cross-functional departments to strategize on process improvements for future operations. Presents to senior leadership and management.

▪ Handled all administrative/clerical functions; drafted correspondences, developed work orders/project plans, made travel arrangements, ordered office supplies, created and maintained weekly/monthly performance reports, and briefed executive management on operational and financial status reports.

▪ Secured a multi-million-dollar solar deal with a 5% annual increase for 30 years and created 500 jobs; lauded for performance.

▪ Decreased distribution costs by 25% and increased revenue 15% after restructuring operations.

▪ Directed and generated marketing campaigns; built awareness around products and services and increased customer and vendor business transactions.

▪ Coordinated payroll activities for 7 employees; reviewed and input timesheets and calculated pay.

▪ Assisted in managing $250K budget; allocated funds appropriately and updated expense spreadsheet.

▪ Conducted research to evaluate vendor services, costs, and competition; collected and analyzed data/findings, drafted detailed reports, and informed management and commercial teams; recommended specific companies that aligned with business strategies and objectives.

▪ Implemented EOS; Developed new reporting tools to monitor and measure company performances; disseminated information to share results with Executive.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Contributed to team success through effective communication and cooperation with coworkers and management.

• Co- Leader of Strategy
• Sign Up Influencers for Brand and Social Media Activation
• Support Role for Gameday Activation Strategy
• Support Role for Drive Local PR for Red&Black Brand
• Support Role for Events, Festival Engagement & Activation
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.