Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Brianna Bermea

Queen Creek,AZ
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
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Brianna Bermea

Summary

Respected professional with experience and education in coding, maintaining medical charts and improving patient documentation. Motivated Health Information Technician driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, critical thinking, leadership and communication talents.

Overview

14
years of professional experience

Work History

Cirtech Connect
Phoenix, AZ

Retention Specialist
07.2017 - Current

Job overview

  • Meeting weekly productivity quotas
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Bill Collections
  • Training and mentoring of new employees

Jack In The Box
Phoenix, AZ

Assistant Manager
05.2013 - 07.2017

Job overview

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained and mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

E-Web Financial
Phoenix, AZ

Office Assistant
09.2012 - 04.2013

Job overview

  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.

Islands Burger and Fries
Phoenix, AZ

Hostess/Food Server Assistant
06.2009 - 08.2012

Job overview

  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Central Arizona College
San Tan Valley, AZ

Associate of Applied Science from Health Information Management
07.2023

University Overview


  • Honoree of Phi Theta Kappa member
  • Soroptimist Scholarship Recipient
  • Awarded "Live Your Dream Award"
  • 3.94 GPA

Skills

  • Productivity Quotas
  • Health Information Management Systems
  • Customer Service
  • Computer Proficiency
  • Typing Proficiency
  • HIPAA Requirements

Languages

English
Native or Bilingual
Spanish
Professional Working
Availability
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Timeline

Retention Specialist

Cirtech Connect
07.2017 - Current

Assistant Manager

Jack In The Box
05.2013 - 07.2017

Office Assistant

E-Web Financial
09.2012 - 04.2013

Hostess/Food Server Assistant

Islands Burger and Fries
06.2009 - 08.2012

Central Arizona College

Associate of Applied Science from Health Information Management

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Brianna Bermea