Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

BRIANNA BISHOP

Mesa,AZ

Summary

Reliable candidate with experience providing excellent patient care. Provide high quality cardiac ultrasound. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Massage Therapist

Massage Envy
08.2021 - Current
  • Provide deep tissue, therapeutic massage, Swedish, stretching, trigger point therapy and sports massage
  • Create a regimen for clients to reach their goals
  • Human Anatomy and Physiology
  • Listening to the wants and needs of clients
  • Educate clients on the benefit of massage
  • Standards of cleanliness and hygiene after each session
  • Provide enhancements such as Aromatherapy, Rapid Tension Release, Sugar Scrub, CBD and Muscle Therapy
  • Cleaned the massage rooms after each client and got ready for the next one.

Admissions Coordinator

2U Inc
10.2020 - 08.2021
  • Help and provide students with information about University specific programs
  • Return calls in a timely manner
  • Reply to emails in a timely manner
  • Understand why the student is interested in the program and go through the details of the program to see if it would be a good fit
  • Utilize all resources to make sure student has all the correct information
  • Assist team members in resources to help students
  • Meet daily goals and students enrolled per month.

Massage Therapist

Citrus Massage
12.2019 - 06.2020
  • Provide deep tissue, therapeutic massage, Swedish, Hot Stone, Prenatal, stretching, cupping, trigger point therapy and sports massage
  • Create a regimen for clients to reach their goals
  • Human Anatomy and Physiology
  • Educate clients on the benefit of massage
  • Listening to the clients areas of concern and evaluating the best course of action
  • Standards of cleanliness after each session.

Assistant Manager/Lead Massage Therapist

Massage Heights
06.2019 - 11.2019
  • Train current and new therapists on company policies and enhancement protocols, go over numbers, any additional training, weekly meetings, listening to concerns, going over any client feedback
  • Provide deep tissue, therapeutic massage, Swedish, stretching, cupping, trigger point therapy and sports massage
  • Create a regimen for clients to reach their goals
  • Human Anatomy and Physiology
  • Educate clients on the benefit of massage
  • Schedule appointments
  • EFT/Suspend calls
  • Handle any client grievances
  • Interview potential therapists
  • Inventory Count/Order Inventory
  • Go over performances and goals
  • Sales/Memberships.

Lead Wellness Advisor

Massage Envy
03.2019 - 06.2019
  • Responsible for EFT calls, Suspend Calls
  • Educate Clients about Massage and Wellness, follow-up calls, pull files, assign guests, confirmation calls, clean clinic, close/open drawer
  • Performed duties within timelines of every shift
  • Provided excellent customer service to clients and fellow co-workers
  • Train new front desk in company protocols and sales
  • Inventory
  • Sales/Memberships.

Insurance Specialist

RemX
10.2018 - 03.2019
  • Call medical insurance companies on behalf of the provider
  • Collect correct benefits for clients on behalf of the provider
  • Make at least 20 calls per day
  • Send all correct information to case managers for them to give to the provider so client knows their benefits
  • Arrive on time every shift
  • Be professional and respectful whenever speaking on the phones with the insurance company
  • Weekly meetings to go over goals and any changes in the daily process.

Lead Massage Therapist

Massage Envy
02.2014 - 09.2018
  • Train current and new therapists on company policies, go over any feedback from clients, weekly meetings on goals, listen to any issues and bring them up with Management in weekly meetings
  • Provide therapeutic massage, Swedish, trigger point therapy and sports massage
  • Relieve stress and tension
  • Focus on specific areas to help the client become more mobile
  • Educate clients on the benefits of massage
  • Human Anatomy and Physiology
  • Inventory count/Order Inventory 1x1 with therapists about goals and numbers.

Lead Wellness Advisor

Massage Envy
01.2013 - 01.2014
  • Responsible for EFT calls, Suspend Calls
  • Educate Clients about Massage and Wellness, follow-up calls, pull files, assign guests, confirmation calls, clean clinic, close/open drawer
  • Performed duties within timelines of every shift
  • Provided excellent customer service to clients and fellow co-workers
  • Train new front desk in company protocols and sales.

Education

Cardiac Sonography -

Arizona Heart Foundation
Phoenix, Arizona

Certification In Massage Therapy -

Pima Medical Institute
Mesa, Arizona

High School Diploma -

Basha
Chandler, Arizona

Skills

  • Transthoracic Echocardiogram
  • Transesophageal echocardiogram ability
  • Pericardiocentesis assist
  • Stress testing experience
  • Professional Bedside Manner
  • Protocol Development
  • Body Positioning and Placement
  • Report Generation
  • Organizational skills
  • Interpersonal skills
  • Problem-solving capabilities
  • Cardiac anatomy knowledge
  • Adaptable to new technology
  • Doppler interpretation
  • Professionalism and ethics
  • Attention to detail
  • Communication abilities
  • Certified in CPR/AED

Certification

  • Massage Therapy License 720 class hours 120+ internship hours
  • BLS Certified

References

  • Mariah Alejandro, Student, Arizona Heart Foundation, (602) 509-7874, mariahcalejandro@gmail.com
  • Jamie Nehrenz, Manager Village Medical, Village Medical, (480) 335-8541, jamie.mueller@villagemedical.com
  • Eileen Spengler, Instructor/Program Director, Arizona Heart Foundation, (623) 262-7199, espengler@azheartfoundation.org

Timeline

Massage Therapist

Massage Envy
08.2021 - Current

Admissions Coordinator

2U Inc
10.2020 - 08.2021

Massage Therapist

Citrus Massage
12.2019 - 06.2020

Assistant Manager/Lead Massage Therapist

Massage Heights
06.2019 - 11.2019

Lead Wellness Advisor

Massage Envy
03.2019 - 06.2019

Insurance Specialist

RemX
10.2018 - 03.2019

Lead Massage Therapist

Massage Envy
02.2014 - 09.2018

Lead Wellness Advisor

Massage Envy
01.2013 - 01.2014

Cardiac Sonography -

Arizona Heart Foundation

Certification In Massage Therapy -

Pima Medical Institute

High School Diploma -

Basha

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BRIANNA BISHOP