Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Bradford

Philadelphia,PA

Summary

At Friends Hospital, I leveraged my expertise in de-escalation techniques and empathy development to enhance patient well-being and safety. Demonstrating a results-driven approach, I significantly contributed to the improvement of mental health outcomes, employing both hard and soft skills to support recovery and promote a supportive therapeutic environment.

Overview

6
6
years of professional experience

Work History

Mental Health Technician

Friends Hospital
07.2023 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
  • Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
  • Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
  • Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
  • Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.

Wax Specialist

European Wax Center
11.2020 - 05.2022
  • Developed strong client relationships through effective communication skills and empathetic listening during consultations.
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Maintained clean and sanitary workspace.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
  • Increased repeat business through excellent customer service and personalized treatment recommendations.
  • Performed skin assessments to determine appropriate products and wax types for individual client needs.
  • Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
  • Consistently met appointment scheduling requirements, ensuring timely services for all clients.

Home Health Aide

Mentor Network
02.2019 - 08.2019
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

Home Health Aide

SarahCare Adult Day Care Center & Home Care Agency
05.2018 - 02.2019
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.

Education

Cosmetology

Empire Beauty School
Springfield, PA
10.2020

High School Diploma -

Paul Robenson High School
Philadelphia, PA
06.2018

Skills

  • De-Escalation Techniques
  • Stress reduction techniques
  • Suicide Prevention
  • Behavior Management
  • Autism spectrum understanding
  • Patient Safety Management
  • Crisis Intervention
  • Behavioral Management
  • Substance abuse awareness
  • Progress Monitoring
  • Bipolar Disorder Knowledge
  • Empathy Development
  • Self-Care Promotion
  • Anxiety Management
  • Narcissistic Personality Disorder Insights
  • Paranoid Personality Disorder Coping
  • Sexual Assault Support
  • Attention Deficit Hyperactivity Disorder Strategies
  • Depression Support
  • Discharge Planning
  • Eating Disorder Awareness

Timeline

Mental Health Technician

Friends Hospital
07.2023 - Current

Wax Specialist

European Wax Center
11.2020 - 05.2022

Home Health Aide

Mentor Network
02.2019 - 08.2019

Home Health Aide

SarahCare Adult Day Care Center & Home Care Agency
05.2018 - 02.2019

Cosmetology

Empire Beauty School

High School Diploma -

Paul Robenson High School
Brianna Bradford