Brianna Brown
Morrow,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
LEAD TEACHER
The Clifton School
Atlanta, GA
08.2022 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
OFFICE MANAGER
GOOD SHEPHERD DAY CARE
Merrillville, IN
12.2021 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
FRONT DESK MANAGER
DR TILAK
Highland, IN
08.2021 - 12.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
EMERGENCY DEPARTMENT REGISTRAR
NORTHWEST HEALTH PORTER
Valparaiso, IN
06.2020 - 08.2021
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Prioritized critical cases, swiftly assessing and triaging incoming patients to appropriate care providers.
Education
CDA - Early Childhood Education Program -
Gary, IN01.2021
BACHELOR OF SCIENCE IN HEALTH SERVICES MANAGEMENT (BS) - Health Services Management
Indiana University Northwest
Gary, IN01.2021
Skills
- Key decision making
- Training and mentoring
- Data Entry
- Telephone skills
- Customer/Client relations
- Scheduling
- Office Administration
- Schedule Management
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Certification
- Deans List
- CPR & First Aid
Timeline
LEAD TEACHER
The Clifton School
08.2022 - Current
OFFICE MANAGER
GOOD SHEPHERD DAY CARE
12.2021 - 07.2022
FRONT DESK MANAGER
DR TILAK
08.2021 - 12.2021
EMERGENCY DEPARTMENT REGISTRAR
NORTHWEST HEALTH PORTER
06.2020 - 08.2021
CDA - Early Childhood Education Program -
BACHELOR OF SCIENCE IN HEALTH SERVICES MANAGEMENT (BS) - Health Services Management
Indiana University Northwest