Brianna Brown
Kerrville
Summary
Experienced healthcare worker dedicated to delivering compassionate care. Skilled in documentation, teamwork and time management. Committed to upholding the highest standard of Customer service.
Overview
2024
2024
years of professional experience
Work History
Medication Technician
River Point of Kerrville
2025 - 2026
- Administered medications to residents, ensuring compliance with safety protocols and medication schedules.
- Monitored resident health status, reporting changes to nursing staff for timely interventions.
- Documented medication administration accurately in electronic health records, maintaining confidentiality and compliance.
- Assisted in training new staff on medication handling procedures and safety practices.
- Administered medications to residents according to prescribed schedules and protocols.
- Monitored patient responses to medications, documenting observations accurately.
- Assisted in maintaining accurate medication inventory and ordering supplies as needed.
- Collaborated with nursing staff to ensure effective communication regarding patient care plans.
- Trained new staff on medication administration procedures and safety protocols.
- Implemented best practices for medication management, enhancing resident safety and compliance.
- Conducted regular audits of medication records to ensure accuracy and adherence to regulations.
- Developed strong relationships with residents, fostering trust and promoting adherence to treatment plans.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Medical Scribe
Women and Children First
2025 - 2025
- Documented patient encounters to ensure accurate medical records and improve care continuity.
- Assisted healthcare providers with real-time note-taking during patient visits, enhancing workflow efficiency.
- Coordinated with interdisciplinary teams to streamline communication and support patient care processes.
- Maintained electronic health records by updating patient information and ensuring compliance with documentation standards.
- Documented patient histories and physical exams accurately during clinical encounters.
- Assisted healthcare providers by transcribing medical records in real-time.
- Managed electronic health record entries to ensure up-to-date patient information.
- Collaborated with medical staff to streamline documentation processes and improve efficiency.
- Reviewed and edited clinical notes for completeness and accuracy before final submission.
- Maintained confidentiality of patient information while adhering to HIPAA regulations.
- Identified areas for process improvement in documentation practices to enhance service delivery.
- Supported workflow by coordinating communication between patients and healthcare teams.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Collected required documents to prepare discharge and release summaries of patients.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
Direct Care Worker
HC Signs of Hope
2024 - 2024
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided compassionate support to individuals with disabilities, enhancing daily living skills.
- Assisted in implementing personalized care plans, ensuring alignment with client needs.
- Monitored client behavior and progress, documenting observations for team reviews.
- Facilitated engaging activities that promoted social interaction and emotional well-being.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
- Trained new staff on operational procedures and best practices in direct care services.
- Identified potential safety hazards, contributing to a secure environment for clients.
- Advocated for clients' rights and preferences, fostering independence and empowerment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Medical Records Analyst
Parallon
2024 - 2024
- Administered first aid and emergency care to patients in various settings.
- Collaborated with healthcare teams to ensure effective patient treatment plans.
- Maintained accurate medical records and documentation for compliance purposes.
- Monitored vital signs and provided ongoing assessments of patient conditions.
- Analyzed patient data for accuracy and compliance with healthcare regulations.
- Managed electronic health records using advanced software systems to optimize data retrieval.
- Conducted audits of medical records to ensure adherence to quality standards and best practices.
- Collaborated with clinical staff to resolve discrepancies in patient documentation promptly.
- Developed training materials for new team members on record management protocols and system navigation.
- Led initiatives to improve data entry processes, enhancing overall efficiency and reducing errors.
- Mentored junior analysts, fostering professional growth and knowledge sharing within the team.
- Implemented strategies that streamlined workflow processes, resulting in improved operational performance.
- Assisted in maintaining compliance with HIPAA regulations by diligently protecting patient privacy while handling sensitive information.
- Implemented a system for regularly reviewing and updating patient files to ensure the ongoing accuracy and relevance of medical information.
- Trained new employees on proper procedures for managing and accessing medical records, fostering a culture of accuracy and accountability within the department.
- Supported clinical decision-making through consistent analysis of patient data, ensuring that treatments were based on the most up-to-date information available.
- Enhanced the overall quality of patient care by ensuring that all medical records were up-to-date, comprehensive, and easily accessible for healthcare professionals.
- Proactively identified potential gaps in documentation practices, proposing solutions that resulted in increased accuracy and completeness of patient records.
- Collaborated with other healthcare professionals to ensure accurate documentation of diagnoses, treatments, and outcomes for improved patient care.
- Successfully responded to requests from insurance companies, legal teams, and other external parties while maintaining strict adherence to privacy regulations and protocols.
- Facilitated timely billing processes by providing accurate coding and record management services, reducing delays in reimbursement.
- Ensured ongoing adherence to industry standards by staying current on changes in medical coding practices and updating internal systems accordingly.
- Assisted in the development of internal policies related to record management, contributing to an environment of continuous improvement within the department.
- Contributed to interdepartmental collaboration by sharing relevant insights gleaned from thorough analysis of patient data trends over time.
- Reduced errors in medical coding by consistently reviewing and updating codes in accordance with industry standards.
- Improved patient care by accurately analyzing and organizing medical records for easy access and retrieval.
- Streamlined the medical records process for faster retrieval, enabling healthcare practitioners to make informed decisions more quickly.
- Enhanced data security by implementing strict protocols for accessing and managing sensitive patient information.
- Developed effective communication channels between healthcare providers and administrative staff to streamline workflows related to record keeping tasks.
Pediatric Intensive Care Unit Patient Care Tech
North Central Baptist Healthcare
04.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Monitored vital signs and assisted with medical procedures under supervision.
- Collaborated with the healthcare team to ensure optimal patient care and comfort.
- Maintained inventory of supplies and equipment for efficient operations in the PICU.
- Assisted in daily hygiene and feeding for pediatric patients in the PICU.
Bandera Nursing Home and Rehabilitation
Resident Aide
2023 - 2023
- Operated banding tools to securely package products for distribution.
- Assisted in inventory management by organizing and labeling materials.
- Collaborated with team members to maintain a safe working environment.
- Conducted quality checks on packaged items to ensure adherence to standards.
- Maintained accurate records of materials used and inventory levels.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and sanitation standards in patient care areas.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients and families during challenging times.
- Trained new aides on safety protocols and patient care procedures.
- Adhered to safety regulations and infection control practices consistently.
- Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
- Performed vital sign checks and reported any abnormalities to nursing staff promptly.
- Maintained a clean and safe environment for patients, reducing the risk of infections.
- Established trust with patients of diverse cultural backgrounds by demonstrating sensitivity, respect, and an unwavering commitment to providing top-notch care.
- Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
- Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Improved overall quality of life for long-term care residents through consistent engagement in stimulating activities tailored according to individual preferences.
- Conducted regular safety checks on medical equipment, ensuring optimal functionality and minimizing risks to patients.
- Participated in ongoing training sessions, staying current on best practices in nursing aide care delivery.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Expedited response time during emergency situations through seamless cooperation alongside nursing staff and adherence to established protocols.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
Patient Care Technician
Baylor Scott & White Healthcare
02.2021 - 04.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted nurses with patient assessments, vital signs, and documentation.
- Ensured a clean and safe environment for patients while observing infection control protocols.
- Comforted and supported patients during stressful or difficult situations.
Patient Care Technician
Methodist Healthcare
03.2019 - 07.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted nurses with patient assessments, vital signs, and documentation.
- Ensured a clean and safe environment for patients while observing infection control protocols.
- Comforted and supported patients during stressful or difficult situations.
- Provided basic patient care including bathing, feeding, and mobility assistance.
Rehabilitation Technician
Kindred Healthcare
01.2017 - 06.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted nurses with patient assessments, vital signs, and documentation.
- Ensured a clean and safe environment for patients while observing infection control protocols.
- Comforted and supported patients during stressful or difficult situations.
- Provided basic patient care including bathing, feeding, and mobility assistance.
Operations Manager
Tuck & Bundle
01.2016 - 12.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Streamlined warehouse operations, increasing efficiency and reducing costs.
- Led cross-functional teams to implement process improvements and achieve business goals.
- Oversaw inventory management and procurement strategies to ensure optimal stock levels.
- Developed and implemented staff training programs to enhance employee performance and satisfaction.
- Social Media Management and engagement.
Caregiver/Medication Technician
Mansfield Nursing and Rehab
02.2016 - 12.2016
- Administered medication accurately and documented residents' health status.
- Assisted residents with daily living activities and personal care in a compassionate manner.
- Communicated effectively with healthcare professionals and family members to ensure resident well-being.
- Maintained a safe and clean environment for residents while promoting independence and dignity.
Education
Medical Billing & Coding
San Antonio College
San Antonio, TX09.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Calm Under Pressure
- Organization and Time Management
- Analytical and Critical Thinking
- Interpersonal Communication
- MS Office
Timeline
Pediatric Intensive Care Unit Patient Care Tech
North Central Baptist Healthcare
04.2023 - 12.2023
Patient Care Technician
Baylor Scott & White Healthcare
02.2021 - 04.2022
Patient Care Technician
Methodist Healthcare
03.2019 - 07.2020
Rehabilitation Technician
Kindred Healthcare
01.2017 - 06.2018
Caregiver/Medication Technician
Mansfield Nursing and Rehab
02.2016 - 12.2016
Operations Manager
Tuck & Bundle
01.2016 - 12.2017
Medical Billing & Coding
San Antonio College
Medication Technician
River Point of Kerrville
2025 - 2026
Medical Scribe
Women and Children First
2025 - 2025
Direct Care Worker
HC Signs of Hope
2024 - 2024
Medical Records Analyst
Parallon
2024 - 2024
Bandera Nursing Home and Rehabilitation
Resident Aide
2023 - 2023