Tiana Hill
The Bronx
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
Medication Technician
Atria Senior Living
02.2023 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- I Called doctors and pharmacy office in regards to refills and needs or clarification on residents medication.
Sales Associate
Old Navy
01.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier/Customer Service Representative
Acme Fresh Market
02.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Camp Counselor
Summer Youth Employment Program
07.2019 - 01.2020
- Ensured timely communication between staff members by participating in regular meetings and providing constructive feedback.
- Evaluated camper performance throughout the season in order to provide constructive feedback for personal growth opportunities.
- Supported diverse groups of campers, adapting activities to accommodate various skill levels and interests.
- Led team-building exercises that fostered camaraderie among both staff members and attendees alike.
- Supervised field trips effectively ensuring safety precautions were taken at all times.
- Collaborated with fellow counselors for efficient planning and execution of daily schedules.
Education
Bachelor of Science - Nursing Science
CUNY Lehman College
250 Bedford Park Blvd W, Bronx, NY, 10468 05.2026
Skills
- Medication Administration
- Medication Reconciliation
- Healthcare regulations
- Pharmacy Knowledge
- Patient Care
- Customer Service
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Child Development Understanding
- Friendly, Positive Attitude
- Team building expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medication Technician
Atria Senior Living
02.2023 - Current
Sales Associate
Old Navy
01.2022 - 07.2022
Cashier/Customer Service Representative
Acme Fresh Market
02.2020 - 12.2021
Camp Counselor
Summer Youth Employment Program
07.2019 - 01.2020
Bachelor of Science - Nursing Science
CUNY Lehman College
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