BRIANNA BRUNSON

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

• Doubled territory sales in first 3 months
• Account management and consultative Sales
• Coordinated pre-sales technical support, ensuring smooth implementation and customer satisfaction.
• Conducted market research to stay informed on industry trends and competitor activities, adjusting sales strategies accordingly.
• Developed customized solutions for clients'' unique needs, resulting in higher customer satisfaction and repeat business.
• Prospect, cold call, follow up and close new accounts
• Education presentation, planning, and execution
• Prospect local educators for vendors
• Facilitate business development appointments with new and existing customers
• Present new brands and host product knowledge classes in salons to boost brand awareness, loyalty, and growth

• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Assisted customers in selecting the appropriate tools for desired style, increasing overall purchase satisfaction.
• Resolved customer concerns promptly and professionally, maintaining trust in the brand quality.
• Collaborated with team members to create visually appealing merchandise displays, driving customer interest and sales.
• Facilitated in-store promotional events to increase brand awareness and store traffic.
• Developed customized beauty regimens for clients based on individual needs and preferences, resulting in high satisfaction rates.

• Consistently achieve top 3 in overall sales month-over-month company wide
• Individualized account management and strategic business planning for a designated territory
• Prospect, cold call, follow up and consult with new and potential accounts
• Built strong client rapport to establish diversified network of connections.
• Identify market lead salons to maintain a prospect pipeline
• Maintain a minimum of 20 business development appointments per week
• Present new brands and host product knowledge classes in salons to boost brand awareness, loyalty, and growth
• Market analysis to strategize business growth and development
• Communicate brand and product information pertaining to over 40 different brands

Consultation and complete haircare services for all Genders

• Product sales and client education about services and products
• Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
• Managed inventory effectively while maintaining sufficient stock levels of styling tools and products for uninterrupted salon operations.
• Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
• Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.

Additional Work Experience Available Upon Request