Brianna Buckley
Pearl,MS
Summary
Banking professional with over two years of experience in retail banking operations and customer relationship management. Expertise in account management, compliance adherence, and cross-selling financial products. Demonstrated success in building client trust, identifying financial needs, and driving branch growth.
Overview
5
5
years of professional experience
Work History
Universal Banker
Bankplus
Pearl, Mississippi
08.2023 - Current
- Maintained accurate records of customer interactions and transactions for compliance.
- Resolved conflicts by providing effective solutions to customer concerns and complaints.
- Promoted bank initiatives and community engagement through outreach programs.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Maintained cash drawer by following exact procedures for transactions and strong security protocols.
- Assisted customers with online banking setup and troubleshooting issues.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Childcare Provider
A Fresh start TIme to Learn
Pearl, Mississippi
05.2021 - 08.2023
- Supervised children during daily activities, ensuring a safe environment.
- Communicated effectively with parents regarding children's progress and needs.
- Planned and implemented engaging educational activities to promote learning.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Maintained cleanliness and organization of play areas and learning materials.
- Organized age-appropriate activities including games, arts and crafts, and outdoor play.
Education
High School Diploma -
Pearl High School
Pearl, MS01-2022
Skills
- Customer service
- Conflict resolution
- Problem solving
- Organization skills
- Money handling
Timeline
Universal Banker
Bankplus
08.2023 - Current
Childcare Provider
A Fresh start TIme to Learn
05.2021 - 08.2023
High School Diploma -
Pearl High School