Brianna Burton
Memphis,Tn
Summary
Dependable professional in healthcare support, known for productivity and efficiency in completing tasks. 5 Years of Medical Assistant experience. Possess specialized skills in endoscopic equipment sterilization, patient preparation and care, and procedure room setup. Excel at communication, teamwork, and adaptability, ensuring smooth operation within fast-paced environments. Certified in Phlebotomy and IV training.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Gastroenterology Technician
Baptist Memorial Hospital Memphis
Memphis, TN
04.2026 - Current
- Assisted physicians with gastrointestinal procedures and patient preparation.
- Maintained and sanitized medical instruments and equipment for safe use.
- Documented patient information accurately in electronic health records.
- Followed safety protocols to ensure a sterile environment during procedures.
- Maintained confidentiality of patient information at all times.
- Provided support to physicians throughout the entire procedure.
- Adhered to safety standards set forth by the hospital at all times.
- Prepared exam rooms for endoscopic procedures by stocking supplies and equipment.
- Use aseptic techniques to sterilize endoscopes, forceps, snares, and other endoscopic tools and equipment.
Front Desk Clerk
Regional One Health Medical Center
Memphis , Tn
03.2025 - 10.2025
- Greeted patients and visitors warmly upon arrival at the medical center.
- Managed phone calls, directing inquiries to appropriate departments efficiently.
- Assisted in processing patient admissions and discharges smoothly.
- Coordinated with medical staff to ensure seamless patient flow through the facility.
- Answered incoming calls and directed them to the appropriate personnel.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Stocked office supplies in order to maintain adequate levels throughout the work day.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Medical Assistant/Phlebotomist
Oak Street Health
Memphis , Tn
07.2023 - 02.2024
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Administered medications and vaccinations under physician supervision.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Performed basic laboratory tests and prepared samples for analysis.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Phlebotomy Certification - Phlebotomy
Professional Allied Health
Memphis 02-2026
Diploma - Medical Assistant
Concorde Career College
Memphis 07-2015
High School Diploma -
Millington Central High
Millington, TN05-2014
Skills
- Patient care
- Medical terminology
- Electronic health records
- Vital signs monitoring
- Customer service
- Specimen collection
- Gastrointestinal anatomy
- Communication
- Biopsy handling
- Colonoscopy assistance
- Patient positioning
- Upper endoscopy
- Room preparation
- Quality assurance
- Transporting patients
- Specimen preparation
- Endoscope disinfection
- Pre-procedure preparation
- Esophageal dilation
Certification
- Phlebotomy
- IV certified
- CPR Adult and Children
Timeline
Gastroenterology Technician
Baptist Memorial Hospital Memphis
04.2026 - Current
Front Desk Clerk
Regional One Health Medical Center
03.2025 - 10.2025
Medical Assistant/Phlebotomist
Oak Street Health
07.2023 - 02.2024
Phlebotomy Certification - Phlebotomy
Professional Allied Health
Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Millington Central High