Provided administrative support to multiple teams by managing calendars, scheduling meetings, and coordinating travel arrangements
Conducted research and drafted reports on various topics to assist with decision-making and project planning
Handled customer inquiries and resolved issues promptly to ensure positive experiences and maintain client satisfaction
Maintained organized digital filing systems and updated documents as needed to streamline workflows and increase efficiency
Lead warehouse associate
Alta Warehousing & Logistics
Jacksonville, Florida
01.2020 - 01.2022
Supervised a team of 10 warehouse associates to ensure efficient and accurate shipment of goods
Implemented new inventory management system that improved order fulfillment time by 20%
Trained new hires on warehouse procedures and safety protocols
Collaborated with shipping and receiving departments to streamline workflow and improve communication
Conducted regular audits to maintain inventory accuracy and prevent loss
Oversaw computer systems and inventory management software to ensure accurate tracking of products within the warehouse.
CNA
Brookdale Assisted Living
Clermont, FL
10.2019 - 01.2020
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Assisted patients in ambulation and transfers using proper body mechanics.
Participated in educational programs designed to improve knowledge of health care practices.
Educated patients on self-care techniques that would help them maintain their independence.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Medical Assistant Intern
Dr. Nathan R. Perry, MD
Jacksonville, FL
10.2018 - 09.2019
Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
Provided emotional support to families dealing with illnesses or disabilities.
Prepared clinic's patient records and implemented updates whenever data changed.
Protected confidentiality of patient care information and treatments to prevent data breaches.
Charted all patient services in records with high accuracy.
Escorted patients to examination rooms and documented medical histories.
Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Kept facility stocked with necessary supplies, equipment and instruments.
CDL Driver
Covenant Transport
Chattanooga, TN
Safely operated a commercial motor vehicle for long-haul trips, ensuring on-time delivery of goods to various destinations across the country
Communicated effectively with dispatchers and customers to provide updates on delivery status, address any issues, and maintain positive relationships
Upheld a high standard of professionalism and customer service, representing the company in a positive light during interactions with clients and fellow drivers.