Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brianna Butler

East Haven,CT

Summary

Energetic worker with exceptional experience-enhancing customer experiences in retail and foodservice setting. Constantly finding new ways to exceed customers' expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional backroom operations specialist with strong focus on efficiency and organization. Known for fostering team collaboration and consistently meeting shifting demands. Expertise in inventory management, logistics, and maintaining clean and safe work environment. Dependable team player with results-driven approach and knack for solving problems quickly and effectively.

Overview

7
7
years of professional experience

Work History

Backroom Coordinator

TJX Companies
12.2023 - Current
  • Supervised processing of orders, order tracking and delivery of goods
  • Managed back-office sales team through coaching and sales technique training.
  • Advised on technical improvements to enhance internal systems and processes.
  • Trained on-boarded new team members and conducted evaluations to boost performance.
  • Analyzed trends and reported on areas of improvement or change.
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Enhanced inventory management by implementing efficient backroom organization and storage systems.
  • Conducted regular audits of backroom inventory, identifying discrepancies and addressing them promptly.
  • Reduced merchandise shrinkage through diligent monitoring of backroom security measures.
  • Prioritized tasks efficiently during peak times to maintain smooth operations within the backroom environment while meeting store demands.

Backroom Associate/Retail Sales Associate

TJX Companies
03.2020 - Current
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Hostess, To-Go, QA

Chili’s
09.2018 - 12.2019
  • Manage customers’ organization within restaurant
  • Management and leadership of subordinate workers
  • Organization of time management and multitasking
  • Managed payment for guests through Point of Service system.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

Bachelor of Arts - Communications

Eastern Connecticut State University
Willimantic, CT
05.2024

High School Diploma -

East Haven High School
East Haven, CT
06.2020

Skills

  • Active Listening and Communication
  • Time Management and Prioritization
  • Drink Orders and Service
  • Motivated Team Player
  • Strong Attention to Detail
  • Cash Register Operations
  • Quick Learner
  • Adaptable and Flexible
  • Critical Thinking
  • Customer service
  • Receiving experience

Additional Information

  • Works very well in high paced environments
  • Flexible schedule
  • Great communication with guests and fellow employees

Timeline

Backroom Coordinator

TJX Companies
12.2023 - Current

Backroom Associate/Retail Sales Associate

TJX Companies
03.2020 - Current

Hostess, To-Go, QA

Chili’s
09.2018 - 12.2019

Bachelor of Arts - Communications

Eastern Connecticut State University

High School Diploma -

East Haven High School

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