Brianna Callahan
Tuscaloosa
Summary
Highly motivated and versatile professional with experience in office administration, customer service, sales, recruitment, bookkeeping, and healthcare. Skilled in managing front desk operations, client relations, financial records, and problem resolution. Adept at multitasking in fast- paced environment while maintaining accuracy and professionalism. A dedicated team player with a strong work ethic, excellent communication skills, and a passion for delivering exceptional services. Seeking an opportunity to leverage my diverse skill set in a dynamic and growth-oriented environment.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Express Employment Professionals
- Managed front desk operations, greeting clients and assisting with employment applications.
- Conducted candidate screenings. interviews, and placement for various job openings.
- Maintained job postings, sourced candidates, and coordinated recruitment efforts.
- Provided administrative support, processed paperwork, and maintained accurate records.
- Assisted business's with staffing solutions, ensuring client satisfactions.
Front Desk Manager
Bama Tan Salon
- Managed front desk operations, including scheduling appointments and handling client inquiries.
- Processed transactions, balanced registers, and promoted memberships and skincare products.
- Ensured a clean and welcoming salon environment, maintaining high customer satisfaction.
- Trained and supervised new employees on salon policies and customer service best practices.
CNA
Aspire Rehabilitaion Center
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Housekeeping Supervisor
Handy Ma'am
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Bookkeeper/Front Office Manager
Tuscaloosa Tumblebus
01.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Utilized accounting software and office tools to streamline financial reporting and documentation.
Education
High School Diploma -
Victory Christian School
Tuscaloosa, AL05-2022
Skills
- Customer Service Proficiency
- Client Support
- Front Desk Management
- Office Operations Management
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- Feeding assistance
- Bookkeeping
- Accounts receivable
- Accounting and bookkeeping
- Quickbooks
- Invoice processing
- Bank statement reconciliation
- Accounts payable
- Payroll processing
- Account reconciliation
- Bookkeeping software
- Bank reconciliation
Accomplishments
- Increased Efficiency: Streamlined front desk operations at Express Employment Professionals, Improving client processing time and enhancing customer satisfaction.
- Successful Placements: Assisted in recruiting and placing numerous candidates in roles that matched their skills and experience, contributing to company success.
- Sales & Revenue Growth: Boosted product sales and membership sign-ups while working as a Front Desk Manager at a tanning salon by providing excellent customer service and upselling techniques.
- Financial Accuracy: Maintained precise bookkeeping records, ensuring accuracy in accounts payable, receivable, and payroll processing.
- Customer Satisfaction: Consistency received positive feedback from clients and customers for professionalism, problem resolution, and exceptional services.
- Multitasking & Leadership: Successfully managed multiple responsibilities across different industries, balancing administrative duties, client relations, and team coordination.
Certification
Certified Nursing Assistance
Timeline
Bookkeeper/Front Office Manager
Tuscaloosa Tumblebus
01.2023 - Current
Front Office Coordinator
Express Employment Professionals
Front Desk Manager
Bama Tan Salon
CNA
Aspire Rehabilitaion Center
Housekeeping Supervisor
Handy Ma'am
High School Diploma -
Victory Christian School
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