Brianna Caloca-Hannan
Tualatin,OR
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Carl's Jr
05.2025 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Supervised team members during shifts to ensure operational efficiency and customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Customer Service Cashier
Las 4 Lunas
08.2024 - 05.2025
- Process customer transactions efficiently using point-of-sale systems.
- Handle cash, credit, and digital payments accurately to minimize discrepancies.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain cleanliness and organization of the front counter and checkout area.
Waitress Supervisor
La Cabana
11.2022 - 08.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to maintain high food quality and presentation standards.
- Assisted in training new staff on menu items and service protocols.
Education
High School Diploma -
Quincy Highschool
Quincy, CA06-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
Carl's Jr
05.2025 - Current
Customer Service Cashier
Las 4 Lunas
08.2024 - 05.2025
Waitress Supervisor
La Cabana
11.2022 - 08.2024
High School Diploma -
Quincy Highschool