Brianna Martinez
Lake City
Summary
Detail-oriented pharmacy technician with strong expertise in pharmaceutical calculations and inventory management. Committed to maintaining patient confidentiality and optimizing workflow efficiency.
Professional retail worker with significant experience in customer service and cash handling. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in point-of-sale systems, inventory management, and conflict resolution. Known for reliability, leadership, and effective communication.
Proven lead pharmacy technician with extensive experience in staff training and operational management. Skilled in insurance verification, customer service, and ensuring compliance with industry standards, contributing to enhanced team performance and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Cashier /Lead Pharmacy Technician
Baya Pharmacy
Lake City, FL
09.2018 - Current
- Supervised daily cash operations, ensuring compliance with company policies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed inventory levels, coordinating with pharmacy staff to optimize stock availability.
- Assisted in training new pharmacy staff on procedures and software systems.
- Dispensed medications under pharmacist supervision, verifying prescriptions for correctness.
Eye Technician
North Florida Eye Care
Lake City, FL
10.2018 - 11.2020
- Conducted comprehensive vision assessments and diagnostic tests using advanced ophthalmic equipment.
- Managed patient scheduling and follow-up appointments to improve office workflow efficiency.
- Trained new technicians on operational protocols and equipment usage, fostering a knowledgeable team environment.
- Provided exceptional customer service by addressing any concerns or questions regarding eye care procedures or products.
Education
Associate of Science - Nursing
Santa Fe College
Gainesville, FL12-2026
Associate of Arts - General Studies
Florida Gateway College
Lake City, FL12-2022
Skills
- End-of-day reporting
- Problem-solving skills
- Team collaboration
- Insurance billing
- Answering customer questions
- Workflow optimization
- Patient confidentiality
- Insurance verification
- Pharmaceutical calculations
Timeline
Eye Technician
North Florida Eye Care
10.2018 - 11.2020
Cashier /Lead Pharmacy Technician
Baya Pharmacy
09.2018 - Current
Associate of Science - Nursing
Santa Fe College
Associate of Arts - General Studies
Florida Gateway College