Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jorge Palafox

Denver,CO

Summary

As a dedicated Cashier Lead at Sears, I excelled in training staff and enhancing service quality, while also ensuring financial accuracy through daily audits. My expertise in cash handling and commitment to maintaining a clean, welcoming environment reflect my ability to blend hard skills with strong leadership, significantly improving team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier Lead

Sears
12.2017 - 12.2019
  • Trained new cashiers on company policies, ensuring consistent quality of service across the team.
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
  • Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
  • Acted as a point of contact between management and cashier team, ensuring smooth communication and quick resolution of issues.
  • Processed both cash and card purchases and returns.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Science - Computer Science

Community College of Aurora
Aurora, CO
12-2024

Skills

  • End-of-day reporting
  • Maintaining cleanliness
  • Cash handling expertise
  • Cash register maintenance

Languages

Spanish
Native or Bilingual

Interests

  • Graphic Design
  • Drawing and Painting
  • Digital Art and Animation


Timeline

Cashier Lead

Sears
12.2017 - 12.2019

Associate of Science - Computer Science

Community College of Aurora

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Jorge Palafox