Brianna Carr
South Lyon
Summary
Biomedical engineering professional with substantial hands-on experience in maintaining, calibrating, and repairing medical equipment. Strong focus on team collaboration and achieving results, ensuring seamless operation in dynamic healthcare environments. Adept at troubleshooting, technical support, and adhering to strict regulatory standards. Reliable, adaptable, and driven to contribute to impactful patient care through technical expertise.
Overview
8
8
years of professional experience
Work History
Biomedical Engineer Tech Intern
Trinity Hospital
Brighton, MI
01.2026 - Current
- Designed and tested biomedical devices, ensuring compliance with safety standards.
- Collaborated with cross-functional teams to improve medical equipment functionality and reliability.
- Developed and implemented maintenance protocols for hospital imaging systems, enhancing operational efficiency.
- Conducted root cause analyses of equipment failures, driving improvements in device performance and longevity.
Online Grocery Pickup Associate
Walmart
Novi
12.2023 - 01.2026
- Demonstrated strong customer service skills by assisting shoppers with online orders, ensuring a positive shopping experience and fostering customer loyalty.
- Streamlined order fulfillment processes, leading to faster pickup times and improved overall customer satisfaction.
- Trained new associates on best practices for online grocery services, contributing to a cohesive team environment and improved service consistency.
- Fostered a welcoming atmosphere for customers, enhancing their shopping experience and encouraging repeat visits.
E-Commerce Supervisor
Kroger
Pickney
03.2023 - 12.2023
- Orchestrated the e-commerce fulfillment process, enhancing order accuracy and ensuring timely deliveries to boost customer satisfaction.
- Fostered teamwork among departments to streamline the online shopping experience, yielding a more cohesive customer journey.
- Provided ongoing training and support to team members, cultivating a positive work environment and enhancing overall productivity.
HR Specialist
Kroger
Michigan
10.2022 - 03.2023
- Fostered a positive work environment, enhancing team morale and encouraging open communication among staff.
- Implemented a streamlined onboarding process, reducing training time and improving new hire retention.
- Conducted employee satisfaction surveys, providing actionable insights that led to measurable improvements in workplace culture.
- Coordinated with management to develop tailored training programs, strengthening employee skills and boosting productivity.
- Streamlined the onboarding process, significantly reducing training time and increasing new hire retention rates.
E-Commerce Supervisor
Kroger
Northville
12.2021 - 10.2022
- Oversaw daily e-commerce operations, enhancing order accuracy and achieving substantial improvements in customer satisfaction ratings.
- Trained staff on best practices for customer engagement, cultivating a supportive environment that led to meaningful repeat business.
- Streamlined order fulfillment processes, resulting in faster delivery times and noticeably increased customer satisfaction.
- Analyzed e-commerce metrics to optimize product listings, leading to improved visibility and higher sales conversions.
- Fostered teamwork among departments to enhance inventory management, ensuring timely stock replenishment and reducing out-of-stock incidents.
- Mentored team members in effective communication skills, contributing to a positive workplace culture and enhancing overall team performance.
E-Commerce Team Lead
Kroger
Brighton
08.2020 - 12.2021
- Led a team of 10 in optimizing online order fulfillment processes, achieving substantial improvements in delivery speed and customer satisfaction.
- Implemented training programs that enhanced team skills, leading to marked progress in productivity and employee engagement.
- Fostered a positive team environment by mentoring new employees, contributing to higher retention rates and a cohesive work culture.
E-Commerce Associate
Kroger
Brighton
04.2020 - 08.2020
- Assisted customers with online orders, enhancing their shopping experience and ensuring satisfaction.
- Streamlined order processing workflows, leading to measurable improvements in delivery times and customer feedback.
- Provided exceptional support to customers with online orders, fostering a positive shopping experience and increasing overall satisfaction.
Life Enrichment
Balfour
Ann Arbor
10.2019 - 03.2020
- Provided compassionate support to residents, enhancing their quality of life through engaging activities and meaningful interactions.
- Designed and implemented recreational programs, leading to substantial improvements in resident participation and satisfaction.
- Maintained accurate records of resident progress and engagement, ensuring compliance with care standards and enhancing program effectiveness.
- Fostered a nurturing environment for residents, promoting emotional well-being through tailored interactions and community-building activities.
E-Commerce Clerk
Kroger
Northville, MI
07.2018 - 10.2019
- Processed online orders efficiently, boosting customer satisfaction and loyalty.
- Addressed customer queries promptly, maintaining high service standards.
- Fostered a positive shopping experience by engaging with customers, resulting in increased repeat business and enhanced brand loyalty.
Education
Biomedical Engineer Technician -
Schoolcraft College
Livonia07-2026
Skills
- Community Building
- Customer Engagement
- Team Collaboration
- Problem Solving
- Time Management
- Adaptability
- Conflict Resolution
- Creative Thinking
- Leadership Skills
- Critical Thinking
- Documentation Skills
Timeline
Biomedical Engineer Tech Intern
Trinity Hospital
01.2026 - Current
Online Grocery Pickup Associate
Walmart
12.2023 - 01.2026
E-Commerce Supervisor
Kroger
03.2023 - 12.2023
HR Specialist
Kroger
10.2022 - 03.2023
E-Commerce Supervisor
Kroger
12.2021 - 10.2022
E-Commerce Team Lead
Kroger
08.2020 - 12.2021
E-Commerce Associate
Kroger
04.2020 - 08.2020
Life Enrichment
Balfour
10.2019 - 03.2020
E-Commerce Clerk
Kroger
07.2018 - 10.2019
Biomedical Engineer Technician -
Schoolcraft College