Brianna Cassese
Holbrook
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enterprise Implementation Project Lead
MircroMerchant Systems
09.2025 - Current
- Develop comprehensive project plans, timelines, dependencies, and resource allocation to ensure efficiency.
- Assist pharmacies partnering with PrimeRx in following the correct procedures, including conversion pharmacy setup, new pharmacy setup, add-ons and data merging.
- Troubleshoot technical and operational issues as they arise for PrimeRx Enterprise and PrimeRx Cloud products and services.
- Oversee hardware/software installation and deliver necessary training for seamless adoption.
- Facilitate clear communication, engage stakeholders, manage expectations, and address concerns proactively.
- Lead, inspire, and assign tasks to the team based on expertise, fostering a high performance environment.
Pharmacy Technician
Stop and Shop Pharmacy
11.2020 - 09.2025
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Assisted customers in selecting over-the-counter medications, providing product information and recommendations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Science - Psychology, Biology, Chemistry
Hofstra University
Hempstead, NY05-2024
Skills
- Collaborative mindset
- Leadership skills
- Project planning
- Project coordination
- Excellent communication
- Medication dispensing
- Insurance billing
- Pharmaceutical calculations
- Pharmacy software proficiency
- Hardware installation
- Pharmacy and customer records management
- Drug inventory control
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Enterprise Implementation Project Lead
MircroMerchant Systems
09.2025 - Current
Pharmacy Technician
Stop and Shop Pharmacy
11.2020 - 09.2025
Bachelor of Science - Psychology, Biology, Chemistry
Hofstra University