Brianna Contreras
Los Angeles,CA
Summary
Demonstrates strong work ethic and positive attitude in fast-paced environments. Resourceful and quick learner, adept at implementing new procedures to enhance efficiency and productivity. Proven skills in customer service, organization, and communication aimed at improving client experiences.
Overview
10
10
years of professional experience
Work History
Doctor's Assistant - Emergency / Critical Care and Cardiology
Access Animal Specialty Hospital
Pasadena, CA
01.2021 - Current
- Facilitated communication among veterinarians, clients, and care team to coordinate patient care.
- Managed treatment plans and cost estimates, ensuring accuracy and transparency.
- Prepared and delivered discharge instructions to enhance client understanding and compliance.
- Assisted with medication preparation and dispensing, ensuring accurate drug calculations.
- Resolved client concerns promptly, improving patient outcomes and service satisfaction.
Veterinary Assistant
Affordable Animal Hospital
Los Angeles, CA
04.2020 - 03.2022
- Set up instruments, supplies, and equipment for surgical procedures prior to start time.
- Presented financial estimates to enhance client comprehension of treatment plans.
- Maintained accurate electronic medical records while handling lab samples and medications.
- Assisted veterinarians in examining, diagnosing, and treating animals with various conditions.
Veterinary Assistant/Ordering Manager
Animal Medical Hospital
Pasadena, CA
02.2018 - 08.2020
- Administered vaccinations, collected blood samples, and placed IVs for patient care.
- Maintained accurate medical records to support effective treatment plans.
- Oversaw ordering process and monthly budgeting for hospital supplies, optimizing cost management.
- Trained new employees on inventory systems and ordering procedures, ensuring operational consistency.
- Utilized Excel and data management tools to track orders, expenses, and inventory levels efficiently.
Assistant Manager
Sprinkles Cupcakes
Glendale, CA
04.2016 - 02.2018
- Supervised daily operations by scheduling shifts and assigning staff duties.
- Monitored employee attendance and payroll data to ensure accuracy.
- Conducted regular performance reviews to identify improvement areas for employees.
- Managed inventory levels to maintain adequate stock availability.
- Resolved customer inquiries and complaints, enhancing service quality.
Associate
Sprinkles Cupcakes
Glendale, CA
04.2015 - 04.2016
- Executed cash register operations with accuracy and efficiency.
- Trained new staff on baking techniques and customer service protocols.
- Managed multiple tasks simultaneously while ensuring meticulous attention to detail.
- Maintained store cleanliness to enhance customer experience.
Education
Associate of Science Degree - Biology
Pasadena City College
Pasadena, CA01-2019
Glendale High School -
Glendale High School
Glendale, CA01-2015
Skills
- Client communication
- Data entry
- Time management
- Problem solving
- Adaptability under pressure
- Confidentiality and professionalism
Timeline
Doctor's Assistant - Emergency / Critical Care and Cardiology
Access Animal Specialty Hospital
01.2021 - Current
Veterinary Assistant
Affordable Animal Hospital
04.2020 - 03.2022
Veterinary Assistant/Ordering Manager
Animal Medical Hospital
02.2018 - 08.2020
Assistant Manager
Sprinkles Cupcakes
04.2016 - 02.2018
Associate
Sprinkles Cupcakes
04.2015 - 04.2016
Associate of Science Degree - Biology
Pasadena City College
Glendale High School -
Glendale High School
Similar Profiles
Lupita GonzalezLupita Gonzalez
Animal Care Technician at ACCESS Animal Specialty HospitalAnimal Care Technician at ACCESS Animal Specialty Hospital
Gloria TrejoGloria Trejo
Lead Veterinary Assistant at BluePearl Pet Hospital / True Care for PetsLead Veterinary Assistant at BluePearl Pet Hospital / True Care for Pets
Lissette FriasLissette Frias
Oncology Customer Service Representative at Thrive Access Specialty Animal HospitalOncology Customer Service Representative at Thrive Access Specialty Animal Hospital
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts