BRIANNA CORDOVA

My ability to provide exceptional customer service by greeting guests, taking food and beverage orders, serving dishes promptly, managing table turnover, ensuring customer satisfaction, and maintaining a clean dining area, while demonstrating strong communication and multitasking skills; often including knowledge of the menu and specials, and proficiency in handling cash transactions

• Baristas are responsible for making quality beverages, generally specialty hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store
• Baristas must do all of these tasks quickly and efficiently while also making sure to form good customer relationships
• Developed the ability to remember customer names and address them by name
• Continued to broaden my understanding of coffee styles and varieties

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Overnight stockers restock shelves for retail stores outside of opening hours, ensuring that all items are displayed neatly and labeled with prices
• Looked at floor displays to see which items needed to be restocked
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
• Assisted customers using the most up-to-date product, promotional, and policy information available

• I would help customers find merchandise and purchase products in a store
• Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns
• Kept the checkout area tidy by sweeping the floors and emptying the trash cans
• Answered product questions using up-to-date sales and store promotions information

• Responsible for performing a variety of office-related tasks for a company executive
• I maintained filing systems, taking phone calls, handling bookkeeping duties, photocopying documents, ordering office supplies, assisting the general public and greeting guests
• Wrote professional business memos, letters, and marketing copy to support business objectives and growth
• Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records

• Responsible for overseeing the operation of a dental office or clinic to give patients a good experience and setting standards for clinic employees
• Their duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice Management of all financial aspects of a practice,Scheduling of client appointments,Supervision and appointment of staff,Managing insurance claims, Taking care of marketing and public relations and Implementing procedures and policies

• Address Customer concerns and complaints in a diplomatic manner working to resolve quickly and to the customer satisfaction.Counted money in cash drawers at the beginning of shift to ensure that the amounts are correct and there is enough change.Receive payments by cash credit cards and gift cards.Ensured that all customers received a warm greeting and always offered assistance