Brianna Cordrey
Tucson,AZ
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server
On The Green
Mesa, AZ
09.2022 - 07.2024
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Assisted in setting up the bar for service shift.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Stocked ice bins and coolers as needed throughout shift.
- Effectively multitasked within fast-paced environment.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ05-2029
Some College (No Degree) - Nursing
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Suggestive Selling
- Beverage Preparation
- Food Running
- Health codes compliance
- Basic accounting
- Payment Processing
- Ordering Procedures
- Staff Management
- Anticipating guest needs
- Engaging personality
- Courteous
- Able to stand 12 hours
- Outstanding customer service
- Team training and development
Certification
- Manager Title 4
- Food Handler's Certification
Accomplishments
- After working for On The Green for 6 months, I was given a managers POS code and accepted manager and bartender privileges.
Affiliations
- I've been a full time student and worked 30-43 hours weekly for the duration of employment
- I enjoy the term "Work hard, play hard"
Timeline
Bartender/Server
On The Green
09.2022 - 07.2024
Bachelor of Science - Nursing
University of Arizona
Some College (No Degree) - Nursing
Maricopa Community Colleges - Mesa Community College
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