Brianna Corona
MBA Graduate Student
Denver,NY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the finance and event planning industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Customer Relationship Advocate
Fidelity Investments
09.2023 - Current
- Developed rapport with customers, understanding their needs and providing tailored solutions to enhance their experience.
- Established a proactive approach towards managing client accounts, identifying potential issues before they escalated into larger problems.
- Licenses currently held are: Series 7 and Series 63
Rex Gym Manager
Adams State University
05.2023 - 09.2023
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Collaborated with other local businesses to create joint promotions and partnerships that benefited both organizations.
- Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.
- Boosted member engagement by organizing a variety of health and wellness events, workshops, and seminars.
Student Mailroom Manager
Adams State University
07.2023 - Current
- Created organized filing system to manage department documents.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Organized and updated databases, records and other information resources.
Recreation Specialist I
Alamosa Parks & Recreation I
09.2018 - Current
- Researched, planned, and organized mentally stimulating physical activities for individuals between the ages of 5 and 16 in youth sports. Sports include basketball, soccer, track & field, softball/baseball, volleyball, and tennis.
- Planned and evaluated recreation and athletic programs with the recreation director to support the community.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities
- Tracked program spending, enrollments, and attendance to produce monthly reports for the program director.
Education
Bachelor of Science - Kinesiology
Adams State University
Alamosa, CO 01.2016 - 05.2020
MBA -
Adams State University
Alamosa, CO 01.2023 - Current
Skills
Management skills
Teamwork skills
Marketing
Critical thinking
CPR and First-aid certified
Event planning
Analytical and Critical Thinking
Organization and Time Management
Decision-Making
Clerical Support
Multitasking Abilities
Timeline
Customer Relationship Advocate
Fidelity Investments
09.2023 - Current
Student Mailroom Manager
Adams State University
07.2023 - Current
Rex Gym Manager
Adams State University
05.2023 - 09.2023
MBA -
Adams State University
01.2023 - Current
Recreation Specialist I
Alamosa Parks & Recreation I
09.2018 - Current
Bachelor of Science - Kinesiology
Adams State University
01.2016 - 05.2020
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